IVR, Voice Broadcast and Call Solutions for International Businesses

OBD stands for outbound dialing. The system automatically calls a list of numbers and plays a pre-recorded message when the call is answered. Interactive OBD also lets listeners press keys to respond, for example to request a callback.

IVR handles incoming calls: callers hear a menu and press keys to reach the right department or information. OBD is outgoing: the system calls your customers and plays your message. Many businesses use both.

Promotional voice calls are subject to TRAI's commercial communication rules and customer preferences on the DND registry, and must use the designated number series. Transactional and service calls with proper consent follow different rules. We help you classify your campaign correctly.

Messages can be of varying length, but shorter recordings of around 30 seconds usually perform best. Pricing is often based on call duration pulses, so concise scripts also keep costs down.

Yes. You can upload recordings in any language. We can also help prepare a script and arrange a professional voice recording.

You get a dedicated number. When a customer gives a missed call, the call is automatically disconnected at no cost to them, and their number is logged in your panel. You can trigger an automatic SMS or callback in response.

You get reports showing dialled numbers, answered and unanswered calls, call duration and keypress responses, which you can download for follow-up.