SMS template · Utility

Installation Scheduled SMS Template for Solar Installers & EPC Companies

A ready-to-adapt SMS message for rooftop solar installers and EPC companies, with placeholders, sample values and compliance notes.

When to Send This Message

Send when installation is scheduled. For rooftop solar installers and EPC companies, this is one of the everyday messages that keeps customers informed without a phone call. It can be sent manually from a panel at first and automated later through an API.

Homeowners and businesses research rooftop solar for savings, subsidies and reliability, and they need site surveys, net-metering paperwork and installation updates.

The SMS Template

India (DLT format)

Header: [6-character header]-S · Category: Service Implicit

Dear {#var#}, installation of your solar system is scheduled from {#var#} to {#var#}. Our team lead {#var#} will coordinate on {#var#}.

International (plain text)

Dear {customer}, installation of your solar system is scheduled from {start} to {end}. Our team lead {lead} will coordinate on {phone}.

Example with sample values

Dear Mr. Thakur, installation of your solar system is scheduled from 25 Oct to 26 Oct. Our team lead Manoj will coordinate on 98XXXXXXXX.

With these sample values the message is 137 characters in the standard GSM-7 character set, which is 1 SMS part (square brackets count as two characters each). Long links or local-language (Unicode) text increase the count, as Unicode SMS allow 70 characters per single part.

Replace [Business Name] with your registered brand name. Links shown use example.com as a placeholder; use your own domain.

Placeholders and Sample Values

Placeholder	Meaning	Sample value
{#var#}	Customer	Mr. Thakur
{#var#}	Start	25 Oct
{#var#}	End	26 Oct
{#var#}	Lead	Manoj
{#var#}	Phone	98XXXXXXXX

Filling in each placeholder

Customer (sample: Mr. Thakur): Use the first name or the salutation the customer gave you; fall back to a neutral greeting if the field is empty.
Start (sample: 25 Oct): Write dates in an unambiguous form such as 14 Oct or 14 Oct 2026; avoid formats like 10/11 that customers read differently.
End (sample: 26 Oct): Write dates in an unambiguous form such as 14 Oct or 14 Oct 2026; avoid formats like 10/11 that customers read differently.
Lead (sample: Manoj): Keep the value short and specific; test the longest realistic value to check the message still reads well.
Phone (sample: 98XXXXXXXX): Use a number the customer can actually reach during business hours, ideally one already shown on your website.

This template has 5 placeholders and a body of 135 characters before values are filled in. Shorter messages cost less and are more likely to be read in full; aim to keep the filled-in message within one or two SMS parts.

Category and Approval

In India this type of message is usually registered as Service Implicit: it relates to an existing transaction or relationship and can be delivered to numbers on the DND registry. It must not contain promotional content.

Compliance Checklist

The brand name in the message matches your registered business or header.
Promotional versions are sent only within the permitted hours and only to recipients who have not opted out.
The header (sender ID) and the template are registered on a DLT platform, and the template text matches exactly, apart from the variables.

Rules to keep in mind for Solar Installers & EPC Companies

Subsidy claims should reflect current central and state scheme rules (such as PM Surya Ghar Muft Bijli Yojana for eligible residential consumers) and must not promise guaranteed savings. Equipment claims should match approved lists (such as ALMM) where applicable.

General guidance, not legal advice. Rules change, so confirm current requirements before launch. See our SMS compliance guide for India.

Tips for Better Results

Send it as close as possible to the event it relates to, such as right after booking or the day before an appointment.
Keep one purpose per message; if you need to send a reminder and a document, the reminder should still make sense on its own.

Need this SMS template set up?

We register, submit and connect templates for you, and send test messages before launch.

WhatsApp Us Call +91 88890 28885 Enquiry Form

Quotes in USD for international clients.

Questions About This Template

When should a solar company send the installation scheduled message?

Send when installation is scheduled. If customers reply, make sure someone on your team monitors and answers.

Can I send this SMS in India without DLT registration?

No. Commercial SMS in India must use a header and a content template registered on a DLT platform. Messages that do not match a registered template are blocked by the operator.

What does {#var#} mean?

It marks the variable part of a DLT template, such as a name, date or amount. Everything outside the variables must be sent exactly as registered.

Can DND Teams set this up for my solar company?

Yes. We adapt the template to your business, register or submit it, and connect it to your software or our panel. Share your use case on WhatsApp or through the form.