SMS template · Utility
Panel Cleaning Reminder SMS Template for Solar Installers & EPC Companies
A ready-to-adapt SMS message for rooftop solar installers and EPC companies, with placeholders, sample values and compliance notes.
When to Send This Message
Send periodically after commissioning. For rooftop solar installers and EPC companies, this is one of the everyday messages that keeps customers informed without a phone call. Most businesses send it automatically from their software, so the timing is consistent.
After commissioning, maintenance and performance support keep referrals coming.
The SMS Template
India (DLT format)
Dear {#var#}, it is time to clean your solar panels for better generation. Reply BOOK for a cleaning visit or follow our guide: {#var#}International (plain text)
Dear {customer}, it is time to clean your solar panels for better generation. Reply BOOK for a cleaning visit or follow our guide: {link}Example with sample values
Dear Mr. Thakur, it is time to clean your solar panels for better generation. Reply BOOK for a cleaning visit or follow our guide: https://example.com/g/SO2
With these sample values the message is 156 characters in the standard GSM-7 character set, which is 1 SMS part (square brackets count as two characters each). Long links or local-language (Unicode) text increase the count, as Unicode SMS allow 70 characters per single part.
Replace [Business Name] with your registered brand name. Links shown use example.com as a placeholder; use your own domain.
Placeholders and Sample Values
| Placeholder | Meaning | Sample value |
|---|---|---|
| {#var#} | Customer | Mr. Thakur |
| {#var#} | Link | https://example.com/g/SO2 |
Filling in each placeholder
- Customer (sample: Mr. Thakur): Use the first name or the salutation the customer gave you; fall back to a neutral greeting if the field is empty.
- Link (sample: https://example.com/g/SO2): Use your own short, recognisable domain; for SMS in India the domain must be whitelisted on DLT, and each variable is usually limited to 30 characters.
This template has 2 placeholders and a body of 137 characters before values are filled in. Shorter messages cost less and are more likely to be read in full; aim to keep the filled-in message within one or two SMS parts.
Category and Approval
In India this type of message is usually registered as Service Implicit: it relates to an existing transaction or relationship and can be delivered to numbers on the DND registry. It must not contain promotional content.
Compliance Checklist
- Promotional versions are sent only within the permitted hours and only to recipients who have not opted out.
- The header (sender ID) and the template are registered on a DLT platform, and the template text matches exactly, apart from the variables.
- Each {#var#} holds only the kind of value it was registered for; most platforms limit each variable to 30 characters.
Rules to keep in mind for Solar Installers & EPC Companies
Subsidy claims should reflect current central and state scheme rules (such as PM Surya Ghar Muft Bijli Yojana for eligible residential consumers) and must not promise guaranteed savings. Equipment claims should match approved lists (such as ALMM) where applicable.
General guidance, not legal advice. Rules change, so confirm current requirements before launch. See our SMS compliance guide for India.
Tips for Better Results
- Keep one purpose per message; if you need to send a reminder and a document, the reminder should still make sense on its own.
- Use the customer's name and a reference number so the message is easy to trust and to search for later.
Where this message fits for Solar Installers & EPC Companies
Homeowners and businesses research potential savings, incentives and installers, request quotes and site surveys, compare panel brands, warranties and financing, and decide over weeks or months. Referrals from neighbours are powerful, and post-installation monitoring builds long-term trust.
Search and social ads drive enquiries; savings calculators on the website qualify leads; WhatsApp shares quotes and roof survey photos; SMS sends survey and installation reminders; email nurtures leads with case studies and incentive updates.
Campaign ideas that pair with this template
- Savings calculator campaigns showing typical bill reductions
- Survey and installation reminders
- Referral offers for existing customers
Need this SMS template set up?
We register, submit and connect templates for you, and send test messages before launch.
Questions About This Template
When should a solar company send the panel cleaning reminder message?
Send periodically after commissioning. Sending it at a consistent time builds trust and reduces follow-up calls.
What does {#var#} mean?
It marks the variable part of a DLT template, such as a name, date or amount. Everything outside the variables must be sent exactly as registered.
Which DLT category should I choose for this panel cleaning reminder message?
Usually Service Implicit. The final category depends on your entity type, the consent you hold and your operator's guidelines, and we confirm it during registration.
Can DND Teams set this up for my solar company?
Yes. We adapt the template to your business, register or submit it, and connect it to your software or our panel. Share your use case on WhatsApp or through the form.
Related Templates
More SMS templates for Solar Installers & EPC Companies
This message on other channels
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