SMS template · Utility
Net-Metering Application Status SMS Template for Solar Installers & EPC Companies
A ready-to-adapt SMS message for rooftop solar installers and EPC companies, with placeholders, sample values and compliance notes.
When to Send This Message
Send when the DISCOM application status changes. For rooftop solar installers and EPC companies, this is one of the everyday messages that keeps customers informed without a phone call. It can be sent manually from a panel at first and automated later through an API.
After commissioning, maintenance and performance support keep referrals coming.
The SMS Template
India (DLT format)
Dear {#var#}, your net-metering application {#var#} is now at the {#var#} stage. [Business Name] will update you on the next step.International (plain text)
Dear {customer}, your net-metering application {app_no} is now at the {status} stage. [Business Name] will update you on the next step.Example with sample values
Dear Mr. Thakur, your net-metering application NM-22134 is now at the DISCOM inspection stage. [Business Name] will update you on the next step.
With these sample values the message is 146 characters in the standard GSM-7 character set, which is 1 SMS part (square brackets count as two characters each). Long links or local-language (Unicode) text increase the count, as Unicode SMS allow 70 characters per single part.
Replace [Business Name] with your registered brand name. Links shown use example.com as a placeholder; use your own domain.
Placeholders and Sample Values
| Placeholder | Meaning | Sample value |
|---|---|---|
| {#var#} | Customer | Mr. Thakur |
| {#var#} | App no | NM-22134 |
| {#var#} | Status | DISCOM inspection |
Filling in each placeholder
- Customer (sample: Mr. Thakur): Use the first name or the salutation the customer gave you; fall back to a neutral greeting if the field is empty.
- App no (sample: NM-22134): Use the same reference format that appears on your invoices, receipts or software, so customers and staff can match it quickly.
- Status (sample: DISCOM inspection): Keep the value short and specific; test the longest realistic value to check the message still reads well.
This template has 3 placeholders and a body of 135 characters before values are filled in. Shorter messages cost less and are more likely to be read in full; aim to keep the filled-in message within one or two SMS parts.
Category and Approval
In India this type of message is usually registered as Service Implicit: it relates to an existing transaction or relationship and can be delivered to numbers on the DND registry. It must not contain promotional content.
Compliance Checklist
- Any link uses a domain whitelisted for your header, as TRAI requires for URLs in commercial SMS.
- The brand name in the message matches your registered business or header.
- Promotional versions are sent only within the permitted hours and only to recipients who have not opted out.
Rules to keep in mind for Solar Installers & EPC Companies
Subsidy claims should reflect current central and state scheme rules (such as PM Surya Ghar Muft Bijli Yojana for eligible residential consumers) and must not promise guaranteed savings. Equipment claims should match approved lists (such as ALMM) where applicable.
General guidance, not legal advice. Rules change, so confirm current requirements before launch. See our SMS compliance guide for India.
Tips for Better Results
- Use the customer's name and a reference number so the message is easy to trust and to search for later.
- Send it as close as possible to the event it relates to, such as right after booking or the day before an appointment.
Need this SMS template set up?
We register, submit and connect templates for you, and send test messages before launch.
Questions About This Template
When should a solar company send the net-metering application status message?
Send when the DISCOM application status changes. If customers reply, make sure someone on your team monitors and answers.
Can I send this SMS in India without DLT registration?
No. Commercial SMS in India must use a header and a content template registered on a DLT platform. Messages that do not match a registered template are blocked by the operator.
Which DLT category should I choose for this net-metering application status message?
Usually Service Implicit. The final category depends on your entity type, the consent you hold and your operator's guidelines, and we confirm it during registration.
Can DND Teams set this up for my solar company?
Yes. We adapt the template to your business, register or submit it, and connect it to your software or our panel. Share your use case on WhatsApp or through the form.
Related Templates
More SMS templates for Solar Installers & EPC Companies
This message on other channels
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