RCS template · Utility
Profile Shortlisted RCS Template for Recruitment & Staffing Agencies
A ready-to-adapt RCS message for recruitment, staffing and placement agencies, with placeholders, sample values and compliance notes.
When to Send This Message
Send when a CV is shortlisted. For recruitment, staffing and placement agencies, this is one of the everyday messages that keeps candidates and employers informed without a phone call. Most businesses send it automatically from their software, so the timing is consistent.
Recruiters work two sides: employers who need roles filled quickly and candidates who want clear, honest updates.
The RCS Template
Profile Shortlisted
Dear {candidate}, your profile has been shortlisted for {role} ({location}). [Business Name] will call you to discuss next steps. We never charge candidates for interviews.SMS fallback (India, DLT format)
Dear {#var#}, your profile has been shortlisted for {#var#} ({#var#}). [Business Name] will call you to discuss next steps. We never charge candidates for interviews.Replace [Business Name] with your registered brand name. Links shown use example.com as a placeholder; use your own domain.
Placeholders and Sample Values
| Placeholder | Meaning | Sample value |
|---|---|---|
| {candidate} | Candidate | Amit |
| {role} | Role | Sales Executive |
| {location} | Location | Bhopal |
Filling in each placeholder
- Candidate (sample: Amit): Use the first name or the salutation the customer gave you; fall back to a neutral greeting if the field is empty.
- Role (sample: Sales Executive): Keep the value short and specific; test the longest realistic value to check the message still reads well.
- Location (sample: Bhopal): Keep the value short and specific; test the longest realistic value to check the message still reads well.
This template has 3 placeholders and a body of 172 characters before values are filled in. RCS card descriptions can be longer than SMS, but the first line should still carry the key information, as previews are truncated.
Category and Approval
Service updates like this suit RCS well because a card can carry buttons such as confirm, reschedule or get directions. The message must still relate to the customer's existing transaction.
Compliance Checklist
- An SMS fallback is configured, and in India the fallback text uses a DLT-registered template.
- Images are clear, sized as the provider recommends, and do not hide important information that is missing from the text.
- Promotional rich cards go only to customers who have agreed to receive them.
Rules to keep in mind for Recruitment & Staffing Agencies
Private placement agencies may need registration under state rules and, for overseas recruitment, the Emigration Act requires a licence from the Protector General of Emigrants. Agencies must never charge candidates fees that are not permitted, and messages should clearly identify the agency to build trust against scams.
General guidance, not legal advice. Rules change, so confirm current requirements before launch. See our RCS compliance guide for India.
Tips for Better Results
- Use the customer's name and a reference number so the message is easy to trust and to search for later.
- Send it as close as possible to the event it relates to, such as right after booking or the day before an appointment.
Getting the profile shortlisted message right
Tell the candidate which role and company, and the next step and date. Wish the candidate luck.
Where this message fits for Recruitment & Staffing Agencies
Candidates search job boards and LinkedIn, apply to several roles and expect fast updates, while employers want a qualified shortlist quickly. Agencies win on speed, candidate experience and understanding of each client's culture.
Job boards and LinkedIn source candidates; WhatsApp and SMS schedule interviews and send reminders; voice calls screen candidates; email shares job alerts and client shortlists; search brings employers looking for recruiters.
Campaign ideas that pair with this template
- Personalised job alerts matched to candidate skills
- Interview reminders with location and interviewer details
- Monthly hiring market reports for client companies
Need this RCS template set up?
We register, submit and connect templates for you, and send test messages before launch.
Questions About This Template
When should a recruitment agency send the profile shortlisted message?
Send when a CV is shortlisted. Sending it at a consistent time builds trust and reduces follow-up calls.
What happens if the customer's phone does not support RCS?
The message falls back to SMS. In India the fallback must use a DLT-registered template, which is why this page includes the SMS version.
Can I add images to this message?
Yes. A rich card can include an image or short video. Keep important details in the text as well, since not everyone views the image.
Can DND Teams set this up for my recruitment agency?
Yes. We adapt the template to your business, register or submit it, and connect it to your software or our panel. Share your use case on WhatsApp or through the form.
Related Templates
More RCS templates for Recruitment & Staffing Agencies
This message on other channels
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