RCS template · Utility
Shortlist Shared with Employer RCS Template for Recruitment & Staffing Agencies
A ready-to-adapt RCS message for recruitment, staffing and placement agencies, with placeholders, sample values and compliance notes.
When to Send This Message
Send to the hiring manager when profiles are ready. For recruitment, staffing and placement agencies, this is one of the everyday messages that keeps candidates and employers informed without a phone call. It can be sent manually from a panel at first and automated later through an API.
Recruiters work two sides: employers who need roles filled quickly and candidates who want clear, honest updates.
The RCS Template
Shortlist Shared with Employer
Dear {manager}, {count} shortlisted profiles for {role} are ready for your review: {link}. - [Business Name]SMS fallback (India, DLT format)
Dear {#var#}, {#var#} shortlisted profiles for {#var#} are ready for your review: {#var#}. - [Business Name]Replace [Business Name] with your registered brand name. Links shown use example.com as a placeholder; use your own domain.
Placeholders and Sample Values
| Placeholder | Meaning | Sample value |
|---|---|---|
| {manager} | Manager | Mr. Joshi |
| {count} | Count | 5 |
| {role} | Role | Sales Executive |
| {link} | Link | https://example.com/s/RA4 |
Filling in each placeholder
- Manager (sample: Mr. Joshi): Use the first name or the salutation the customer gave you; fall back to a neutral greeting if the field is empty.
- Count (sample: 5): Keep the value short and specific; test the longest realistic value to check the message still reads well.
- Role (sample: Sales Executive): Keep the value short and specific; test the longest realistic value to check the message still reads well.
- Link (sample: https://example.com/s/RA4): Use your own short, recognisable domain; for SMS in India the domain must be whitelisted on DLT, and each variable is usually limited to 30 characters.
This template has 4 placeholders and a body of 108 characters before values are filled in. RCS card descriptions can be longer than SMS, but the first line should still carry the key information, as previews are truncated.
Category and Approval
Service updates like this suit RCS well because a card can carry buttons such as confirm, reschedule or get directions. The message must still relate to the customer's existing transaction.
Compliance Checklist
- Your brand (name, logo and description) is verified with the RCS provider before launch.
- Suggested replies and actions are short (25 characters or fewer per chip) and each one leads somewhere useful.
- An SMS fallback is configured, and in India the fallback text uses a DLT-registered template.
Rules to keep in mind for Recruitment & Staffing Agencies
Private placement agencies may need registration under state rules and, for overseas recruitment, the Emigration Act requires a licence from the Protector General of Emigrants. Agencies must never charge candidates fees that are not permitted, and messages should clearly identify the agency to build trust against scams.
General guidance, not legal advice. Rules change, so confirm current requirements before launch. See our RCS compliance guide for India.
Tips for Better Results
- Use the customer's name and a reference number so the message is easy to trust and to search for later.
- Send it as close as possible to the event it relates to, such as right after booking or the day before an appointment.
Where this message fits for Recruitment & Staffing Agencies
Candidates search job boards and LinkedIn, apply to several roles and expect fast updates, while employers want a qualified shortlist quickly. Agencies win on speed, candidate experience and understanding of each client's culture.
Job boards and LinkedIn source candidates; WhatsApp and SMS schedule interviews and send reminders; voice calls screen candidates; email shares job alerts and client shortlists; search brings employers looking for recruiters.
Campaign ideas that pair with this template
- Personalised job alerts matched to candidate skills
- Interview reminders with location and interviewer details
- Monthly hiring market reports for client companies
Need this RCS template set up?
We register, submit and connect templates for you, and send test messages before launch.
Questions About This Template
When should a recruitment agency send the shortlist shared with employer message?
Send to the hiring manager when profiles are ready. If customers reply, make sure someone on your team monitors and answers.
What happens if the customer's phone does not support RCS?
The message falls back to SMS. In India the fallback must use a DLT-registered template, which is why this page includes the SMS version.
Can I add images to this message?
Yes. A rich card can include an image or short video. Keep important details in the text as well, since not everyone views the image.
Can DND Teams set this up for my recruitment agency?
Yes. We adapt the template to your business, register or submit it, and connect it to your software or our panel. Share your use case on WhatsApp or through the form.
Related Templates
More RCS templates for Recruitment & Staffing Agencies
This message on other channels
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