RCS template · Utility
Interview Scheduled RCS Template for Recruitment & Staffing Agencies
A ready-to-adapt RCS message for recruitment, staffing and placement agencies, with placeholders, sample values and compliance notes.
When to Send This Message
Send when a candidate's interview is scheduled. For recruitment, staffing and placement agencies, this is one of the everyday messages that keeps candidates and employers informed without a phone call. It works best when it is triggered automatically from your booking, billing or CRM software.
Recruiters work two sides: employers who need roles filled quickly and candidates who want clear, honest updates.
The RCS Template
Interview Scheduled
Dear {candidate}, your interview for {role} at {company} is scheduled on {date} at {time}. Venue/link: {venue}. Arranged by [Business Name].SMS fallback (India, DLT format)
Dear {#var#}, your interview for {#var#} at {#var#} is scheduled on {#var#} at {#var#}. Venue/link: {#var#}. Arranged by [Business Name].Replace [Business Name] with your registered brand name. Links shown use example.com as a placeholder; use your own domain.
Placeholders and Sample Values
| Placeholder | Meaning | Sample value |
|---|---|---|
| {candidate} | Candidate | Amit |
| {role} | Role | Sales Executive |
| {company} | Company | our client |
| {date} | Date | 20 Oct |
| {time} | Time | 11:00 AM |
| {venue} | Venue | https://example.com/j/RA1 |
Filling in each placeholder
- Candidate (sample: Amit): Use the first name or the salutation the customer gave you; fall back to a neutral greeting if the field is empty.
- Role (sample: Sales Executive): Keep the value short and specific; test the longest realistic value to check the message still reads well.
- Company (sample: our client): Keep the value short and specific; test the longest realistic value to check the message still reads well.
- Date (sample: 20 Oct): Write dates in an unambiguous form such as 14 Oct or 14 Oct 2026; avoid formats like 10/11 that customers read differently.
- Time (sample: 11:00 AM): Give times with AM/PM or a clear range, and the time zone if the customer may be in another country.
- Venue (sample: https://example.com/j/RA1): Keep the value short and specific; test the longest realistic value to check the message still reads well.
This template has 6 placeholders and a body of 140 characters before values are filled in. RCS card descriptions can be longer than SMS, but the first line should still carry the key information, as previews are truncated.
Category and Approval
Service updates like this suit RCS well because a card can carry buttons such as confirm, reschedule or get directions. The message must still relate to the customer's existing transaction.
Compliance Checklist
- Your brand (name, logo and description) is verified with the RCS provider before launch.
- Suggested replies and actions are short (25 characters or fewer per chip) and each one leads somewhere useful.
- An SMS fallback is configured, and in India the fallback text uses a DLT-registered template.
Rules to keep in mind for Recruitment & Staffing Agencies
Private placement agencies may need registration under state rules and, for overseas recruitment, the Emigration Act requires a licence from the Protector General of Emigrants. Agencies must never charge candidates fees that are not permitted, and messages should clearly identify the agency to build trust against scams.
General guidance, not legal advice. Rules change, so confirm current requirements before launch. See our RCS compliance guide for India.
Tips for Better Results
- Send it as close as possible to the event it relates to, such as right after booking or the day before an appointment.
- Keep one purpose per message; if you need to send a reminder and a document, the reminder should still make sense on its own.
Need this RCS template set up?
We register, submit and connect templates for you, and send test messages before launch.
Questions About This Template
When should a recruitment agency send the interview scheduled message?
Send when a candidate's interview is scheduled. Automate it from your software where possible so it is never forgotten.
What happens if the customer's phone does not support RCS?
The message falls back to SMS. In India the fallback must use a DLT-registered template, which is why this page includes the SMS version.
Do RCS messages need brand verification?
Yes. RCS business messages are sent from a verified brand profile with your name and logo, which needs to be approved before launch.
Can DND Teams set this up for my recruitment agency?
Yes. We adapt the template to your business, register or submit it, and connect it to your software or our panel. Share your use case on WhatsApp or through the form.
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