RCS template · Utility
Joining Documents RCS Template for Recruitment & Staffing Agencies
A ready-to-adapt RCS message for recruitment, staffing and placement agencies, with placeholders, sample values and compliance notes.
When to Send This Message
Send after an offer is accepted. For recruitment, staffing and placement agencies, this is one of the everyday messages that keeps candidates and employers informed without a phone call. Most businesses send it automatically from their software, so the timing is consistent.
Recruiters work two sides: employers who need roles filled quickly and candidates who want clear, honest updates.
The RCS Template
Joining Documents
Dear {candidate}, congratulations on your offer for {role}. Please submit {documents} by {date} to complete joining formalities: {link}SMS fallback (India, DLT format)
Dear {#var#}, congratulations on your offer for {#var#}. Please submit {#var#} by {#var#} to complete joining formalities: {#var#}Replace [Business Name] with your registered brand name. Links shown use example.com as a placeholder; use your own domain.
Placeholders and Sample Values
| Placeholder | Meaning | Sample value |
|---|---|---|
| {candidate} | Candidate | Amit |
| {role} | Role | Sales Executive |
| {documents} | Documents | PAN, Aadhaar and relieving letter |
| {date} | Date | 28 Oct |
| {link} | Link | https://example.com/u/RA2 |
Filling in each placeholder
- Candidate (sample: Amit): Use the first name or the salutation the customer gave you; fall back to a neutral greeting if the field is empty.
- Role (sample: Sales Executive): Keep the value short and specific; test the longest realistic value to check the message still reads well.
- Documents (sample: PAN, Aadhaar and relieving letter): Keep the value short and specific; test the longest realistic value to check the message still reads well.
- Date (sample: 28 Oct): Write dates in an unambiguous form such as 14 Oct or 14 Oct 2026; avoid formats like 10/11 that customers read differently.
- Link (sample: https://example.com/u/RA2): Use your own short, recognisable domain; for SMS in India the domain must be whitelisted on DLT, and each variable is usually limited to 30 characters.
This template has 5 placeholders and a body of 135 characters before values are filled in. RCS card descriptions can be longer than SMS, but the first line should still carry the key information, as previews are truncated.
Category and Approval
Service updates like this suit RCS well because a card can carry buttons such as confirm, reschedule or get directions. The message must still relate to the customer's existing transaction.
Compliance Checklist
- Images are clear, sized as the provider recommends, and do not hide important information that is missing from the text.
- Promotional rich cards go only to customers who have agreed to receive them.
- Your brand (name, logo and description) is verified with the RCS provider before launch.
Rules to keep in mind for Recruitment & Staffing Agencies
Private placement agencies may need registration under state rules and, for overseas recruitment, the Emigration Act requires a licence from the Protector General of Emigrants. Agencies must never charge candidates fees that are not permitted, and messages should clearly identify the agency to build trust against scams.
General guidance, not legal advice. Rules change, so confirm current requirements before launch. See our RCS compliance guide for India.
Tips for Better Results
- Send it as close as possible to the event it relates to, such as right after booking or the day before an appointment.
- Keep one purpose per message; if you need to send a reminder and a document, the reminder should still make sense on its own.
Where this message fits for Recruitment & Staffing Agencies
Candidates search job boards and LinkedIn, apply to several roles and expect fast updates, while employers want a qualified shortlist quickly. Agencies win on speed, candidate experience and understanding of each client's culture.
Job boards and LinkedIn source candidates; WhatsApp and SMS schedule interviews and send reminders; voice calls screen candidates; email shares job alerts and client shortlists; search brings employers looking for recruiters.
Campaign ideas that pair with this template
- Personalised job alerts matched to candidate skills
- Interview reminders with location and interviewer details
- Monthly hiring market reports for client companies
Need this RCS template set up?
We register, submit and connect templates for you, and send test messages before launch.
Questions About This Template
When should a recruitment agency send the joining documents message?
Send after an offer is accepted. Sending it at a consistent time builds trust and reduces follow-up calls.
What happens if the customer's phone does not support RCS?
The message falls back to SMS. In India the fallback must use a DLT-registered template, which is why this page includes the SMS version.
Do RCS messages need brand verification?
Yes. RCS business messages are sent from a verified brand profile with your name and logo, which needs to be approved before launch.
Can DND Teams set this up for my recruitment agency?
Yes. We adapt the template to your business, register or submit it, and connect it to your software or our panel. Share your use case on WhatsApp or through the form.
Related Templates
More RCS templates for Recruitment & Staffing Agencies
This message on other channels
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