WhatsApp template · Utility
Session Reminder WhatsApp Template for Ayurveda & Wellness Centres
A ready-to-adapt WhatsApp message for Ayurveda and wellness centres, with placeholders, sample values and compliance notes.
When to Send This Message
Send the evening before each session. For Ayurveda and wellness centres, this is one of the everyday messages that keeps clients informed without a phone call. It can be sent manually from a panel at first and automated later through an API.
Programmes run over days or weeks, so scheduling and reminder messages are central.
The WhatsApp Template
Reminder: {{1}}, your {{2}} session at [Business Name] is tomorrow at {{3}}. Reply if you need to change the time.[Business Name]
Example with sample values
Reminder: Sunita, your physiotherapy session at [Business Name] is tomorrow at 8:00 AM. Reply if you need to change the time.
Replace [Business Name] with your registered brand name. Links shown use example.com as a placeholder; use your own domain.
Placeholders and Sample Values
| Placeholder | Meaning | Sample value |
|---|---|---|
| {{1}} | Client | Sunita |
| {{2}} | Therapy | physiotherapy |
| {{3}} | Time | 8:00 AM |
Filling in each placeholder
- Client (sample: Sunita): Use the first name or the salutation the customer gave you; fall back to a neutral greeting if the field is empty.
- Therapy (sample: physiotherapy): Keep the value short and specific; test the longest realistic value to check the message still reads well.
- Time (sample: 8:00 AM): Give times with AM/PM or a clear range, and the time zone if the customer may be in another country.
This template has 3 placeholders and a body of 122 characters before values are filled in. WhatsApp allows up to 1,024 characters in a template body, but short messages with one clear action get the best response.
Category and Approval
Utility templates must relate to a specific transaction, account or request the customer already has with you, such as a confirmation, reminder or status update. Do not add offers or promotional lines, as Meta may reclassify the template as marketing.
Compliance Checklist
- Variables are numbered in order and you provide sample values when submitting; avoid starting or ending the body with a variable.
- Links point to your own website or a trusted domain, and button labels are short and clear.
- Marketing messages include an easy way to opt out, and opt-outs are honoured promptly.
Rules to keep in mind for Ayurveda & Wellness Centres
AYUSH advertising is restricted: the Drugs and Magic Remedies Act and the Drugs and Cosmetics Rules (including Rule 170 for AYUSH medicines) prohibit misleading claims, and the courts have taken a firm view on ads that promise cures. We write content about therapies and experience, not guaranteed outcomes.
General guidance, not legal advice. Rules change, so confirm current requirements before launch. See our WhatsApp compliance guide for India.
Tips for Better Results
- Use the customer's name and a reference number so the message is easy to trust and to search for later.
- Send it as close as possible to the event it relates to, such as right after booking or the day before an appointment.
Getting the session reminder message right
Remind clients of any preparation, such as fasting or wearing loose clothing, and how early to arrive before the session.
Where this message fits for Ayurveda & Wellness Centres
Wellness customers often discover a centre through social media, recommendations or travel searches, read about treatments and practitioners' training, and ask detailed questions about programmes, duration and diet before booking. Many return for seasonal therapies or buy products online after a visit.
Instagram and YouTube educate potential clients about treatments; search brings people looking for specific therapies; WhatsApp answers questions and confirms bookings; email shares seasonal routines and programme dates; SMS sends appointment reminders.
Campaign ideas that pair with this template
- Seasonal detox or rejuvenation programme launches with early-booking offers
- Educational posts about a different therapy each week
- Post-programme follow-ups with diet tips and product reorder links
Need this WhatsApp template set up?
We register, submit and connect templates for you, and send test messages before launch.
Questions About This Template
When should a wellness centre send the session reminder message?
Send the evening before each session. If customers reply, make sure someone on your team monitors and answers.
Do WhatsApp templates need approval?
Yes. Business-initiated messages outside the 24-hour customer service window must use a template approved by Meta. Approval is usually quick, but templates can be rejected or re-categorised if they break the guidelines.
Can I change the wording?
Yes. Adapt the text to your business, but keep it clear and specific, keep variables in order and submit realistic sample values. Any change to an approved template needs re-approval.
Can DND Teams set this up for my wellness centre?
Yes. We adapt the template to your business, register or submit it, and connect it to your software or our panel. Share your use case on WhatsApp or through the form.
Related Templates
More WhatsApp templates for Ayurveda & Wellness Centres
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