WhatsApp template · Utility
Programme Feedback WhatsApp Template for Ayurveda & Wellness Centres
A ready-to-adapt WhatsApp message for Ayurveda and wellness centres, with placeholders, sample values and compliance notes.
When to Send This Message
Send at the end of a programme. For Ayurveda and wellness centres, this is one of the everyday messages that keeps clients informed without a phone call. It can be sent manually from a panel at first and automated later through an API.
People looking for Ayurveda, physiotherapy or wellness programmes research carefully, read about practitioners and often ask many questions before booking.
The WhatsApp Template
Dear {{1}}, thank you for completing your programme at [Business Name]. We would value your feedback on the sessions and staff: {{2}}
Thank you.[Business Name]
Example with sample values
Dear Sunita, thank you for completing your programme at [Business Name]. We would value your feedback on the sessions and staff: https://example.com/f/AW4 Thank you.
Replace [Business Name] with your registered brand name. Links shown use example.com as a placeholder; use your own domain.
Placeholders and Sample Values
| Placeholder | Meaning | Sample value |
|---|---|---|
| {{1}} | Client | Sunita |
| {{2}} | Link | https://example.com/f/AW4 |
Filling in each placeholder
- Client (sample: Sunita): Use the first name or the salutation the customer gave you; fall back to a neutral greeting if the field is empty.
- Link (sample: https://example.com/f/AW4): Use your own short, recognisable domain; for SMS in India the domain must be whitelisted on DLT, and each variable is usually limited to 30 characters.
This template has 2 placeholders and a body of 137 characters before values are filled in. WhatsApp allows up to 1,024 characters in a template body, but short messages with one clear action get the best response.
Category and Approval
Utility templates must relate to a specific transaction, account or request the customer already has with you, such as a confirmation, reminder or status update. Do not add offers or promotional lines, as Meta may reclassify the template as marketing.
Compliance Checklist
- Marketing messages include an easy way to opt out, and opt-outs are honoured promptly.
- The template is approved in the correct category before sending; utility and authentication templates cannot carry promotional content.
- The customer has opted in to receive WhatsApp messages from your business, and you keep a record of the opt-in.
Rules to keep in mind for Ayurveda & Wellness Centres
AYUSH advertising is restricted: the Drugs and Magic Remedies Act and the Drugs and Cosmetics Rules (including Rule 170 for AYUSH medicines) prohibit misleading claims, and the courts have taken a firm view on ads that promise cures. We write content about therapies and experience, not guaranteed outcomes.
General guidance, not legal advice. Rules change, so confirm current requirements before launch. See our WhatsApp compliance guide for India.
Tips for Better Results
- Keep one purpose per message; if you need to send a reminder and a document, the reminder should still make sense on its own.
- Use the customer's name and a reference number so the message is easy to trust and to search for later.
Getting the programme feedback message right
Ask after the programme ends and again a few weeks later, when the client can judge longer-lasting results.
Where this message fits for Ayurveda & Wellness Centres
Wellness customers often discover a centre through social media, recommendations or travel searches, read about treatments and practitioners' training, and ask detailed questions about programmes, duration and diet before booking. Many return for seasonal therapies or buy products online after a visit.
Instagram and YouTube educate potential clients about treatments; search brings people looking for specific therapies; WhatsApp answers questions and confirms bookings; email shares seasonal routines and programme dates; SMS sends appointment reminders.
Campaign ideas that pair with this template
- Seasonal detox or rejuvenation programme launches with early-booking offers
- Educational posts about a different therapy each week
- Post-programme follow-ups with diet tips and product reorder links
Need this WhatsApp template set up?
We register, submit and connect templates for you, and send test messages before launch.
Questions About This Template
When should a wellness centre send the programme feedback message?
Send at the end of a programme. If customers reply, make sure someone on your team monitors and answers.
Why is this template in the Utility category?
Utility templates must relate to a specific transaction, account or request the customer already has with you, such as a confirmation, reminder or status update. Do not add offers or promotional lines, as Meta may reclassify the template as marketing.
Can I change the wording?
Yes. Adapt the text to your business, but keep it clear and specific, keep variables in order and submit realistic sample values. Any change to an approved template needs re-approval.
Can DND Teams set this up for my wellness centre?
Yes. We adapt the template to your business, register or submit it, and connect it to your software or our panel. Share your use case on WhatsApp or through the form.
Related Templates
More WhatsApp templates for Ayurveda & Wellness Centres
This message on other channels
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