SMS template · Utility
Programme Feedback SMS Template for Ayurveda & Wellness Centres
A ready-to-adapt SMS message for Ayurveda and wellness centres, with placeholders, sample values and compliance notes.
When to Send This Message
Send at the end of a programme. For Ayurveda and wellness centres, this is one of the everyday messages that keeps clients informed without a phone call. It works best when it is triggered automatically from your booking, billing or CRM software.
Programmes run over days or weeks, so scheduling and reminder messages are central.
The SMS Template
India (DLT format)
Dear {#var#}, thank you for completing your programme at [Business Name]. We would value your feedback on the sessions and staff: {#var#}International (plain text)
Dear {client}, thank you for completing your programme at [Business Name]. We would value your feedback on the sessions and staff: {link}Example with sample values
Dear Sunita, thank you for completing your programme at [Business Name]. We would value your feedback on the sessions and staff: https://example.com/f/AW4
With these sample values the message is 156 characters in the standard GSM-7 character set, which is 1 SMS part (square brackets count as two characters each). Long links or local-language (Unicode) text increase the count, as Unicode SMS allow 70 characters per single part.
Replace [Business Name] with your registered brand name. Links shown use example.com as a placeholder; use your own domain.
Placeholders and Sample Values
| Placeholder | Meaning | Sample value |
|---|---|---|
| {#var#} | Client | Sunita |
| {#var#} | Link | https://example.com/f/AW4 |
Filling in each placeholder
- Client (sample: Sunita): Use the first name or the salutation the customer gave you; fall back to a neutral greeting if the field is empty.
- Link (sample: https://example.com/f/AW4): Use your own short, recognisable domain; for SMS in India the domain must be whitelisted on DLT, and each variable is usually limited to 30 characters.
This template has 2 placeholders and a body of 137 characters before values are filled in. Shorter messages cost less and are more likely to be read in full; aim to keep the filled-in message within one or two SMS parts.
Category and Approval
In India this type of message is usually registered as Service Implicit: it relates to an existing transaction or relationship and can be delivered to numbers on the DND registry. It must not contain promotional content.
Compliance Checklist
- Promotional versions are sent only within the permitted hours and only to recipients who have not opted out.
- The header (sender ID) and the template are registered on a DLT platform, and the template text matches exactly, apart from the variables.
- Each {#var#} holds only the kind of value it was registered for; most platforms limit each variable to 30 characters.
Rules to keep in mind for Ayurveda & Wellness Centres
AYUSH advertising is restricted: the Drugs and Magic Remedies Act and the Drugs and Cosmetics Rules (including Rule 170 for AYUSH medicines) prohibit misleading claims, and the courts have taken a firm view on ads that promise cures. We write content about therapies and experience, not guaranteed outcomes.
General guidance, not legal advice. Rules change, so confirm current requirements before launch. See our SMS compliance guide for India.
Tips for Better Results
- Keep one purpose per message; if you need to send a reminder and a document, the reminder should still make sense on its own.
- Use the customer's name and a reference number so the message is easy to trust and to search for later.
Need this SMS template set up?
We register, submit and connect templates for you, and send test messages before launch.
Questions About This Template
When should a wellness centre send the programme feedback message?
Send at the end of a programme. Automate it from your software where possible so it is never forgotten.
What does {#var#} mean?
It marks the variable part of a DLT template, such as a name, date or amount. Everything outside the variables must be sent exactly as registered.
Which DLT category should I choose for this programme feedback message?
Usually Service Implicit. The final category depends on your entity type, the consent you hold and your operator's guidelines, and we confirm it during registration.
Can DND Teams set this up for my wellness centre?
Yes. We adapt the template to your business, register or submit it, and connect it to your software or our panel. Share your use case on WhatsApp or through the form.
Related Templates
More SMS templates for Ayurveda & Wellness Centres
This message on other channels
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