RCS template · Utility
Session Reminder RCS Template for Ayurveda & Wellness Centres
A ready-to-adapt RCS message for Ayurveda and wellness centres, with placeholders, sample values and compliance notes.
When to Send This Message
Send the evening before each session. For Ayurveda and wellness centres, this is one of the everyday messages that keeps clients informed without a phone call. Most businesses send it automatically from their software, so the timing is consistent.
Programmes run over days or weeks, so scheduling and reminder messages are central.
The RCS Template
Session Reminder
Reminder: {client}, your {therapy} session at [Business Name] is tomorrow at {time}. Reply if you need to change the time.SMS fallback (India, DLT format)
Reminder: {#var#}, your {#var#} session at [Business Name] is tomorrow at {#var#}. Reply if you need to change the time.Replace [Business Name] with your registered brand name. Links shown use example.com as a placeholder; use your own domain.
Placeholders and Sample Values
| Placeholder | Meaning | Sample value |
|---|---|---|
| {client} | Client | Sunita |
| {therapy} | Therapy | physiotherapy |
| {time} | Time | 8:00 AM |
Filling in each placeholder
- Client (sample: Sunita): Use the first name or the salutation the customer gave you; fall back to a neutral greeting if the field is empty.
- Therapy (sample: physiotherapy): Keep the value short and specific; test the longest realistic value to check the message still reads well.
- Time (sample: 8:00 AM): Give times with AM/PM or a clear range, and the time zone if the customer may be in another country.
This template has 3 placeholders and a body of 122 characters before values are filled in. RCS card descriptions can be longer than SMS, but the first line should still carry the key information, as previews are truncated.
Category and Approval
Service updates like this suit RCS well because a card can carry buttons such as confirm, reschedule or get directions. The message must still relate to the customer's existing transaction.
Compliance Checklist
- An SMS fallback is configured, and in India the fallback text uses a DLT-registered template.
- Images are clear, sized as the provider recommends, and do not hide important information that is missing from the text.
- Promotional rich cards go only to customers who have agreed to receive them.
Rules to keep in mind for Ayurveda & Wellness Centres
AYUSH advertising is restricted: the Drugs and Magic Remedies Act and the Drugs and Cosmetics Rules (including Rule 170 for AYUSH medicines) prohibit misleading claims, and the courts have taken a firm view on ads that promise cures. We write content about therapies and experience, not guaranteed outcomes.
General guidance, not legal advice. Rules change, so confirm current requirements before launch. See our RCS compliance guide for India.
Tips for Better Results
- Use the customer's name and a reference number so the message is easy to trust and to search for later.
- Send it as close as possible to the event it relates to, such as right after booking or the day before an appointment.
Where this message fits for Ayurveda & Wellness Centres
Wellness customers often discover a centre through social media, recommendations or travel searches, read about treatments and practitioners' training, and ask detailed questions about programmes, duration and diet before booking. Many return for seasonal therapies or buy products online after a visit.
Instagram and YouTube educate potential clients about treatments; search brings people looking for specific therapies; WhatsApp answers questions and confirms bookings; email shares seasonal routines and programme dates; SMS sends appointment reminders.
Campaign ideas that pair with this template
- Seasonal detox or rejuvenation programme launches with early-booking offers
- Educational posts about a different therapy each week
- Post-programme follow-ups with diet tips and product reorder links
Need this RCS template set up?
We register, submit and connect templates for you, and send test messages before launch.
Questions About This Template
When should a wellness centre send the session reminder message?
Send the evening before each session. Sending it at a consistent time builds trust and reduces follow-up calls.
What happens if the customer's phone does not support RCS?
The message falls back to SMS. In India the fallback must use a DLT-registered template, which is why this page includes the SMS version.
Can I add images to this message?
Yes. A rich card can include an image or short video. Keep important details in the text as well, since not everyone views the image.
Can DND Teams set this up for my wellness centre?
Yes. We adapt the template to your business, register or submit it, and connect it to your software or our panel. Share your use case on WhatsApp or through the form.
Related Templates
More RCS templates for Ayurveda & Wellness Centres
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