RCS template · Authentication
Login Verification Code RCS Template for IT & Software Companies
A ready-to-adapt RCS message for IT services firms, SaaS and software companies, with placeholders, sample values and compliance notes.
When to Send This Message
Send for two-step verification at login. For IT services firms, SaaS and software companies, this is one of the everyday messages that keeps users and clients informed without a phone call. It works best when it is triggered automatically from your booking, billing or CRM software.
For SaaS products, onboarding, usage alerts, billing and security notifications are everyday communication, and they must be reliable.
The RCS Template
Your one-time code
{otp} is your one-time code for [Business Name]. It is valid for 10 minutes. Do not share it with anyone.SMS fallback (India, DLT format)
{#var#} is your [Business Name] verification code. It expires in 10 minutes. Do not share this code with anyone.Replace [Business Name] with your registered brand name. Links shown use example.com as a placeholder; use your own domain.
Placeholders and Sample Values
| Placeholder | Meaning | Sample value |
|---|---|---|
| {otp} | Otp | 930184 |
Filling in each placeholder
- Otp (sample: 930184): Generate a fresh random code for each request; 4 to 6 digits is typical.
This template has 1 placeholder and a body of 110 characters before values are filled in. RCS card descriptions can be longer than SMS, but the first line should still carry the key information, as previews are truncated.
Category and Approval
OTPs over RCS should stay simple: the code, its validity and a warning not to share it. Many businesses keep OTPs on SMS for the widest device coverage.
Compliance Checklist
- Your brand (name, logo and description) is verified with the RCS provider before launch.
- Suggested replies and actions are short (25 characters or fewer per chip) and each one leads somewhere useful.
- An SMS fallback is configured, and in India the fallback text uses a DLT-registered template.
Rules to keep in mind for IT & Software Companies
Security messages (OTPs, login alerts) must never contain marketing content. B2B outreach must respect privacy laws in each market, such as GDPR for EU contacts and CAN-SPAM or TCPA in the US, as well as the DPDP Act, 2023 in India.
General guidance, not legal advice. Rules change, so confirm current requirements before launch. See our RCS compliance guide for India.
Tips for Better Results
- Rate-limit OTP requests to protect against abuse and unnecessary costs.
- Generate a new random code for each request and expire it quickly.
Need this RCS template set up?
We register, submit and connect templates for you, and send test messages before launch.
Questions About This Template
When should a software company send the login verification code message?
Send for two-step verification at login. Automate it from your software where possible so it is never forgotten.
What happens if the customer's phone does not support RCS?
The message falls back to SMS. In India the fallback must use a DLT-registered template, which is why this page includes the SMS version.
Can I add images to this message?
Yes. A rich card can include an image or short video. Keep important details in the text as well, since not everyone views the image.
Can DND Teams set this up for my software company?
Yes. We adapt the template to your business, register or submit it, and connect it to your software or our panel. Share your use case on WhatsApp or through the form.
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