WhatsApp template · Authentication
Login Verification Code WhatsApp Template for IT & Software Companies
A ready-to-adapt WhatsApp message for IT services firms, SaaS and software companies, with placeholders, sample values and compliance notes.
When to Send This Message
Send for two-step verification at login. For IT services firms, SaaS and software companies, this is one of the everyday messages that keeps users and clients informed without a phone call. It works best when it is triggered automatically from your booking, billing or CRM software.
Software buyers research online, read documentation and compare vendors before booking a demo.
The WhatsApp Template
{{1}} is your verification code. For your security, do not share this code.This code expires in 10 minutes.
Example with sample values
930184 is your verification code. For your security, do not share this code.
Replace [Business Name] with your registered brand name. Links shown use example.com as a placeholder; use your own domain.
Placeholders and Sample Values
| Placeholder | Meaning | Sample value |
|---|---|---|
| {{1}} | Otp | 930184 |
Filling in each placeholder
- Otp (sample: 930184): Generate a fresh random code for each request; 4 to 6 digits is typical.
This template has 1 placeholder and a body of 110 characters before values are filled in. WhatsApp allows up to 1,024 characters in a template body, but short messages with one clear action get the best response.
Category and Approval
Authentication templates use a fixed format set by Meta: the code, an optional security disclaimer and an optional expiry notice, with a copy-code or one-tap button. You cannot add custom promotional text to them.
Compliance Checklist
- The template is approved in the correct category before sending; utility and authentication templates cannot carry promotional content.
- The customer has opted in to receive WhatsApp messages from your business, and you keep a record of the opt-in.
- Variables are numbered in order and you provide sample values when submitting; avoid starting or ending the body with a variable.
Rules to keep in mind for IT & Software Companies
Security messages (OTPs, login alerts) must never contain marketing content. B2B outreach must respect privacy laws in each market, such as GDPR for EU contacts and CAN-SPAM or TCPA in the US, as well as the DPDP Act, 2023 in India.
General guidance, not legal advice. Rules change, so confirm current requirements before launch. See our WhatsApp compliance guide for India.
Tips for Better Results
- Rate-limit OTP requests to protect against abuse and unnecessary costs.
- Generate a new random code for each request and expire it quickly.
Need this WhatsApp template set up?
We register, submit and connect templates for you, and send test messages before launch.
Questions About This Template
When should a software company send the login verification code message?
Send for two-step verification at login. Automate it from your software where possible so it is never forgotten.
Do WhatsApp templates need approval?
Yes. Business-initiated messages outside the 24-hour customer service window must use a template approved by Meta. Approval is usually quick, but templates can be rejected or re-categorised if they break the guidelines.
Can I change the wording?
Yes. Adapt the text to your business, but keep it clear and specific, keep variables in order and submit realistic sample values. Any change to an approved template needs re-approval.
Can DND Teams set this up for my software company?
Yes. We adapt the template to your business, register or submit it, and connect it to your software or our panel. Share your use case on WhatsApp or through the form.
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