WhatsApp template · Utility
Next Visit Due WhatsApp Template for Salons & Spas
A ready-to-adapt WhatsApp message for salons, spas and beauty studios, with placeholders, sample values and compliance notes.
When to Send This Message
Send when the client's usual service interval is reached. For salons, spas and beauty studios, this is one of the everyday messages that keeps clients informed without a phone call. It can be sent manually from a panel at first and automated later through an API.
Salon and spa clients book on convenience, stylist preference and reviews, and many book through WhatsApp or Instagram messages.
The WhatsApp Template
Hi {{1}}, it has been {{2}} weeks since your last {{3}} at [Business Name]. Would you like to book your next visit? Reply with a preferred day.[Business Name]
Example with sample values
Hi Pooja, it has been 6 weeks since your last haircut at [Business Name]. Would you like to book your next visit? Reply with a preferred day.
Replace [Business Name] with your registered brand name. Links shown use example.com as a placeholder; use your own domain.
Placeholders and Sample Values
| Placeholder | Meaning | Sample value |
|---|---|---|
| {{1}} | Client | Pooja |
| {{2}} | Weeks | 6 |
| {{3}} | Service | haircut |
Filling in each placeholder
- Client (sample: Pooja): Use the first name or the salutation the customer gave you; fall back to a neutral greeting if the field is empty.
- Weeks (sample: 6): Keep the value short and specific; test the longest realistic value to check the message still reads well.
- Service (sample: haircut): Keep the value short and specific; test the longest realistic value to check the message still reads well.
This template has 3 placeholders and a body of 152 characters before values are filled in. WhatsApp allows up to 1,024 characters in a template body, but short messages with one clear action get the best response.
Category and Approval
Utility templates must relate to a specific transaction, account or request the customer already has with you, such as a confirmation, reminder or status update. Do not add offers or promotional lines, as Meta may reclassify the template as marketing.
Compliance Checklist
- Variables are numbered in order and you provide sample values when submitting; avoid starting or ending the body with a variable.
- Links point to your own website or a trusted domain, and button labels are short and clear.
- Marketing messages include an easy way to opt out, and opt-outs are honoured promptly.
Rules to keep in mind for Salons & Spas
Beauty and skin treatment claims must follow ASCI guidelines and avoid medical claims. Client photos for social media need written consent, and marketing messages need opt-in.
General guidance, not legal advice. Rules change, so confirm current requirements before launch. See our WhatsApp compliance guide for India.
Tips for Better Results
- Use the customer's name and a reference number so the message is easy to trust and to search for later.
- Send it as close as possible to the event it relates to, such as right after booking or the day before an appointment.
Need this WhatsApp template set up?
We register, submit and connect templates for you, and send test messages before launch.
Questions About This Template
When should a salon send the next visit due message?
Send when the client's usual service interval is reached. If customers reply, make sure someone on your team monitors and answers.
Do WhatsApp templates need approval?
Yes. Business-initiated messages outside the 24-hour customer service window must use a template approved by Meta. Approval is usually quick, but templates can be rejected or re-categorised if they break the guidelines.
Can I change the wording?
Yes. Adapt the text to your business, but keep it clear and specific, keep variables in order and submit realistic sample values. Any change to an approved template needs re-approval.
Can DND Teams set this up for my salon?
Yes. We adapt the template to your business, register or submit it, and connect it to your software or our panel. Share your use case on WhatsApp or through the form.
Related Templates
More WhatsApp templates for Salons & Spas
Get Help With WhatsApp Templates
Tell us what you need and we will get back to you, usually within one working day.
- Free requirement discussion
- Clear written quotation, in USD on request
- No long lock-in for most services
Prefer to talk? Call +91 88890 28885 or message us on WhatsApp.