RCS template · Utility
RFQ Acknowledgement RCS Template for Manufacturers & Industrial Suppliers
A ready-to-adapt RCS message for manufacturers and industrial suppliers, with placeholders, sample values and compliance notes.
When to Send This Message
Send when a request for quotation is received. For manufacturers and industrial suppliers, this is one of the everyday messages that keeps buyers and distributors informed without a phone call. It can be sent manually from a panel at first and automated later through an API.
Sales cycles are long and relationships with distributors and repeat buyers matter more than one-off leads.
The RCS Template
RFQ Acknowledgement
Dear {buyer}, thank you for your RFQ {rfq_no} for {product}. Our sales team at [Business Name] will share a quotation by {date}.SMS fallback (India, DLT format)
Dear {#var#}, thank you for your RFQ {#var#} for {#var#}. Our sales team at [Business Name] will share a quotation by {#var#}.Replace [Business Name] with your registered brand name. Links shown use example.com as a placeholder; use your own domain.
Placeholders and Sample Values
| Placeholder | Meaning | Sample value |
|---|---|---|
| {buyer} | Buyer | Mr. Agarwal |
| {rfq_no} | Rfq no | RFQ-2291 |
| {product} | Product | MS fabricated brackets |
| {date} | Date | 20 Oct |
Filling in each placeholder
- Buyer (sample: Mr. Agarwal): Use the first name or the salutation the customer gave you; fall back to a neutral greeting if the field is empty.
- Rfq no (sample: RFQ-2291): Use the same reference format that appears on your invoices, receipts or software, so customers and staff can match it quickly.
- Product (sample: MS fabricated brackets): Keep the value short and specific; test the longest realistic value to check the message still reads well.
- Date (sample: 20 Oct): Write dates in an unambiguous form such as 14 Oct or 14 Oct 2026; avoid formats like 10/11 that customers read differently.
This template has 4 placeholders and a body of 128 characters before values are filled in. RCS card descriptions can be longer than SMS, but the first line should still carry the key information, as previews are truncated.
Category and Approval
Service updates like this suit RCS well because a card can carry buttons such as confirm, reschedule or get directions. The message must still relate to the customer's existing transaction.
Compliance Checklist
- Your brand (name, logo and description) is verified with the RCS provider before launch.
- Suggested replies and actions are short (25 characters or fewer per chip) and each one leads somewhere useful.
- An SMS fallback is configured, and in India the fallback text uses a DLT-registered template.
Rules to keep in mind for Manufacturers & Industrial Suppliers
Claims about certifications (such as ISO or BIS) and standards must be accurate and current. Export marketing must respect the destination country's messaging rules, and B2B contact data is still personal data under the DPDP Act, 2023.
General guidance, not legal advice. Rules change, so confirm current requirements before launch. See our RCS compliance guide for India.
Tips for Better Results
- Send it as close as possible to the event it relates to, such as right after booking or the day before an appointment.
- Keep one purpose per message; if you need to send a reminder and a document, the reminder should still make sense on its own.
Getting the rfq acknowledgement message right
Confirm the RFQ reference, the items and quantities received and the date by which the quotation will be sent. Ask for any missing drawings or specifications at once. Buyers often send RFQs to several suppliers, so a quick, specific acknowledgement makes a good first impression.
Where this message fits for Manufacturers & Industrial Suppliers
Industrial buyers search for suppliers by product, specification and certification, request quotes and samples, and evaluate capacity, quality and lead times before placing orders. Decisions involve several people and can take months.
Search, trade directories and LinkedIn generate B2B leads; email carries quotes and technical documents; WhatsApp is used for quick updates with distributors; SMS and voice alerts handle order and dispatch notifications.
Campaign ideas that pair with this template
- Product spec sheets and case studies for engineers
- Trade show meeting invitations
- Dispatch updates to distributors
Need this RCS template set up?
We register, submit and connect templates for you, and send test messages before launch.
Questions About This Template
When should a manufacturing business send the rfq acknowledgement message?
Send when a request for quotation is received. If customers reply, make sure someone on your team monitors and answers.
What happens if the customer's phone does not support RCS?
The message falls back to SMS. In India the fallback must use a DLT-registered template, which is why this page includes the SMS version.
Do RCS messages need brand verification?
Yes. RCS business messages are sent from a verified brand profile with your name and logo, which needs to be approved before launch.
Can DND Teams set this up for my manufacturing business?
Yes. We adapt the template to your business, register or submit it, and connect it to your software or our panel. Share your use case on WhatsApp or through the form.
Related Templates
More RCS templates for Manufacturers & Industrial Suppliers
This message on other channels
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