RCS template · Utility
Quotation Sent RCS Template for Manufacturers & Industrial Suppliers
A ready-to-adapt RCS message for manufacturers and industrial suppliers, with placeholders, sample values and compliance notes.
When to Send This Message
Send when a quotation is shared. For manufacturers and industrial suppliers, this is one of the everyday messages that keeps buyers and distributors informed without a phone call. It can be sent manually from a panel at first and automated later through an API.
Industrial buyers search for suppliers by product, specification and location, and then compare capability, certifications and response time.
The RCS Template
Quotation Sent
Dear {buyer}, quotation {quote_no} for {product} has been emailed to you by [Business Name]. It is valid till {date}. Contact {contact} on {phone} for queries.SMS fallback (India, DLT format)
Dear {#var#}, quotation {#var#} for {#var#} has been emailed to you by [Business Name]. It is valid till {#var#}. Contact {#var#} on {#var#} for queries.Replace [Business Name] with your registered brand name. Links shown use example.com as a placeholder; use your own domain.
Placeholders and Sample Values
| Placeholder | Meaning | Sample value |
|---|---|---|
| {buyer} | Buyer | Mr. Agarwal |
| {quote_no} | Quote no | QT-1102 |
| {product} | Product | MS fabricated brackets |
| {date} | Date | 5 Nov |
| {contact} | Contact | Sanjay |
| {phone} | Phone | 98XXXXXXXX |
Filling in each placeholder
- Buyer (sample: Mr. Agarwal): Use the first name or the salutation the customer gave you; fall back to a neutral greeting if the field is empty.
- Quote no (sample: QT-1102): Use the same reference format that appears on your invoices, receipts or software, so customers and staff can match it quickly.
- Product (sample: MS fabricated brackets): Keep the value short and specific; test the longest realistic value to check the message still reads well.
- Date (sample: 5 Nov): Write dates in an unambiguous form such as 14 Oct or 14 Oct 2026; avoid formats like 10/11 that customers read differently.
- Contact (sample: Sanjay): Keep the value short and specific; test the longest realistic value to check the message still reads well.
- Phone (sample: 98XXXXXXXX): Use a number the customer can actually reach during business hours, ideally one already shown on your website.
This template has 6 placeholders and a body of 159 characters before values are filled in. RCS card descriptions can be longer than SMS, but the first line should still carry the key information, as previews are truncated.
Category and Approval
Service updates like this suit RCS well because a card can carry buttons such as confirm, reschedule or get directions. The message must still relate to the customer's existing transaction.
Compliance Checklist
- Suggested replies and actions are short (25 characters or fewer per chip) and each one leads somewhere useful.
- An SMS fallback is configured, and in India the fallback text uses a DLT-registered template.
- Images are clear, sized as the provider recommends, and do not hide important information that is missing from the text.
Rules to keep in mind for Manufacturers & Industrial Suppliers
Claims about certifications (such as ISO or BIS) and standards must be accurate and current. Export marketing must respect the destination country's messaging rules, and B2B contact data is still personal data under the DPDP Act, 2023.
General guidance, not legal advice. Rules change, so confirm current requirements before launch. See our RCS compliance guide for India.
Tips for Better Results
- Keep one purpose per message; if you need to send a reminder and a document, the reminder should still make sense on its own.
- Use the customer's name and a reference number so the message is easy to trust and to search for later.
Need this RCS template set up?
We register, submit and connect templates for you, and send test messages before launch.
Questions About This Template
When should a manufacturing business send the quotation sent message?
Send when a quotation is shared. If customers reply, make sure someone on your team monitors and answers.
Do RCS messages need brand verification?
Yes. RCS business messages are sent from a verified brand profile with your name and logo, which needs to be approved before launch.
Can I add images to this message?
Yes. A rich card can include an image or short video. Keep important details in the text as well, since not everyone views the image.
Can DND Teams set this up for my manufacturing business?
Yes. We adapt the template to your business, register or submit it, and connect it to your software or our panel. Share your use case on WhatsApp or through the form.
Related Templates
More RCS templates for Manufacturers & Industrial Suppliers
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