RCS template · Utility
Professional Fee Invoice RCS Template for Law Firms & Advocates
A ready-to-adapt RCS message for law firms and advocates, with placeholders, sample values and compliance notes.
When to Send This Message
Send when an invoice is issued. For law firms and advocates, this is one of the everyday messages that keeps clients informed without a phone call. Most businesses send it automatically from their software, so the timing is consistent.
For existing clients, hearing dates, document requests and fee communication are the main touchpoints.
The RCS Template
Professional Fee Invoice
Dear {client}, invoice {invoice} for professional fees in matter {case_ref} has been emailed to you. Amount Rs. {amount}. - [Business Name]SMS fallback (India, DLT format)
Dear {#var#}, invoice {#var#} for professional fees in matter {#var#} has been emailed to you. Amount Rs. {#var#}. - [Business Name]Replace [Business Name] with your registered brand name. Links shown use example.com as a placeholder; use your own domain.
Placeholders and Sample Values
| Placeholder | Meaning | Sample value |
|---|---|---|
| {client} | Client | Mr. Saxena |
| {invoice} | Invoice | LF-2231 |
| {case_ref} | Case ref | CS 112/2026 |
| {amount} | Amount | 25,000 |
Filling in each placeholder
- Client (sample: Mr. Saxena): Use the first name or the salutation the customer gave you; fall back to a neutral greeting if the field is empty.
- Invoice (sample: LF-2231): Use the same reference format that appears on your invoices, receipts or software, so customers and staff can match it quickly.
- Case ref (sample: CS 112/2026): Use the same reference format that appears on your invoices, receipts or software, so customers and staff can match it quickly.
- Amount (sample: 25,000): Write amounts as Rs. 1,499 rather than with the rupee symbol, which forces Unicode encoding in SMS and shortens each part to 70 characters.
This template has 4 placeholders and a body of 139 characters before values are filled in. RCS card descriptions can be longer than SMS, but the first line should still carry the key information, as previews are truncated.
Category and Approval
Service updates like this suit RCS well because a card can carry buttons such as confirm, reschedule or get directions. The message must still relate to the customer's existing transaction.
Compliance Checklist
- Promotional rich cards go only to customers who have agreed to receive them.
- Your brand (name, logo and description) is verified with the RCS provider before launch.
- Suggested replies and actions are short (25 characters or fewer per chip) and each one leads somewhere useful.
Rules to keep in mind for Law Firms & Advocates
Bar Council of India Rule 36 prohibits advocates from soliciting work or advertising, although websites with factual information (name, contact, enrolment, areas of practice) are permitted. We therefore focus on informational websites and client-service messages, not promotional campaigns.
General guidance, not legal advice. Rules change, so confirm current requirements before launch. See our RCS compliance guide for India.
Tips for Better Results
- Keep one purpose per message; if you need to send a reminder and a document, the reminder should still make sense on its own.
- Use the customer's name and a reference number so the message is easy to trust and to search for later.
Need this RCS template set up?
We register, submit and connect templates for you, and send test messages before launch.
Questions About This Template
When should a law firm send the professional fee invoice message?
Send when an invoice is issued. Sending it at a consistent time builds trust and reduces follow-up calls.
Do RCS messages need brand verification?
Yes. RCS business messages are sent from a verified brand profile with your name and logo, which needs to be approved before launch.
Can I add images to this message?
Yes. A rich card can include an image or short video. Keep important details in the text as well, since not everyone views the image.
Can DND Teams set this up for my law firm?
Yes. We adapt the template to your business, register or submit it, and connect it to your software or our panel. Share your use case on WhatsApp or through the form.
Related Templates
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