RCS template · Utility
Attendance Check-in RCS Template for Gyms & Fitness Studios
A ready-to-adapt RCS message for gyms, fitness studios and yoga centres, with placeholders, sample values and compliance notes.
When to Send This Message
Send to members who have not visited for two weeks. For gyms, fitness studios and yoga centres, this is one of the everyday messages that keeps members informed without a phone call. Most businesses send it automatically from their software, so the timing is consistent.
Keeping members motivated and renewing on time depends on regular, personal communication rather than one-time offers.
The RCS Template
Attendance Check-in
Hi {member}, we have not seen you at [Business Name] for a while. If your schedule has changed, our trainers can help you plan shorter workouts. Reply to talk to us.SMS fallback (India, DLT format)
Hi {#var#}, we have not seen you at [Business Name] for a while. If your schedule has changed, our trainers can help you plan shorter workouts. Reply to talk to us.Replace [Business Name] with your registered brand name. Links shown use example.com as a placeholder; use your own domain.
Placeholders and Sample Values
| Placeholder | Meaning | Sample value |
|---|---|---|
| {member} | Member | Karan |
Filling in each placeholder
- Member (sample: Karan): Use the first name or the salutation the customer gave you; fall back to a neutral greeting if the field is empty.
This template has 1 placeholder and a body of 165 characters before values are filled in. RCS card descriptions can be longer than SMS, but the first line should still carry the key information, as previews are truncated.
Category and Approval
Service updates like this suit RCS well because a card can carry buttons such as confirm, reschedule or get directions. The message must still relate to the customer's existing transaction.
Compliance Checklist
- Images are clear, sized as the provider recommends, and do not hide important information that is missing from the text.
- Promotional rich cards go only to customers who have agreed to receive them.
- Your brand (name, logo and description) is verified with the RCS provider before launch.
Rules to keep in mind for Gyms & Fitness Studios
Fitness ads should avoid unrealistic transformation claims and before/after images that could mislead, in line with ASCI guidelines. Health information shared by members, such as injuries or conditions, should be kept confidential.
General guidance, not legal advice. Rules change, so confirm current requirements before launch. See our RCS compliance guide for India.
Tips for Better Results
- Send it as close as possible to the event it relates to, such as right after booking or the day before an appointment.
- Keep one purpose per message; if you need to send a reminder and a document, the reminder should still make sense on its own.
Where this message fits for Gyms & Fitness Studios
People join gyms around New Year, before summer and after life changes, comparing location, price, classes, equipment and opening hours, usually after a free trial or class pass. Retention is the real challenge: many members stop attending within the first few months, so the first 90 days of communication matter most.
Instagram, TikTok and local search drive trial sign-ups; WhatsApp handles trial bookings and class questions; SMS sends class reminders, waitlist openings and renewal notices; email shares workout plans, challenges and nutrition tips; app notifications support booking.
Campaign ideas that pair with this template
- January and pre-summer joining offers with a free first week
- Friendly check-in messages to members who have not visited for two weeks
- Class waitlist alerts when a spot opens
Need this RCS template set up?
We register, submit and connect templates for you, and send test messages before launch.
Questions About This Template
When should a gym send the attendance check-in message?
Send to members who have not visited for two weeks. Sending it at a consistent time builds trust and reduces follow-up calls.
What happens if the customer's phone does not support RCS?
The message falls back to SMS. In India the fallback must use a DLT-registered template, which is why this page includes the SMS version.
Do RCS messages need brand verification?
Yes. RCS business messages are sent from a verified brand profile with your name and logo, which needs to be approved before launch.
Can DND Teams set this up for my gym?
Yes. We adapt the template to your business, register or submit it, and connect it to your software or our panel. Share your use case on WhatsApp or through the form.
Related Templates
More RCS templates for Gyms & Fitness Studios
This message on other channels
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