RCS template · Utility
Test Result Published RCS Template for Coaching Institutes
A ready-to-adapt RCS message for coaching institutes, with placeholders, sample values and compliance notes.
When to Send This Message
Send to students and parents when a test result is published. For coaching institutes, this is one of the everyday messages that keeps students and parents informed without a phone call. It can be sent manually from a panel at first and automated later through an API.
Regular updates on tests, schedules and performance keep students engaged through a long course.
The RCS Template
Test Result Published
Dear Parent, {student}'s result for the {test} at [Business Name] is now available on the student portal: {link}SMS fallback (India, DLT format)
Dear Parent, {#var#}'s result for the {#var#} at [Business Name] is now available on the student portal: {#var#}Replace [Business Name] with your registered brand name. Links shown use example.com as a placeholder; use your own domain.
Placeholders and Sample Values
| Placeholder | Meaning | Sample value |
|---|---|---|
| {student} | Student | Rohan |
| {test} | Test | October monthly test |
| {link} | Link | https://example.com/r/CI3 |
Filling in each placeholder
- Student (sample: Rohan): Use the first name or the salutation the customer gave you; fall back to a neutral greeting if the field is empty.
- Test (sample: October monthly test): Keep the value short and specific; test the longest realistic value to check the message still reads well.
- Link (sample: https://example.com/r/CI3): Use your own short, recognisable domain; for SMS in India the domain must be whitelisted on DLT, and each variable is usually limited to 30 characters.
This template has 3 placeholders and a body of 112 characters before values are filled in. RCS card descriptions can be longer than SMS, but the first line should still carry the key information, as previews are truncated.
Category and Approval
Service updates like this suit RCS well because a card can carry buttons such as confirm, reschedule or get directions. The message must still relate to the customer's existing transaction.
Compliance Checklist
- An SMS fallback is configured, and in India the fallback text uses a DLT-registered template.
- Images are clear, sized as the provider recommends, and do not hide important information that is missing from the text.
- Promotional rich cards go only to customers who have agreed to receive them.
Rules to keep in mind for Coaching Institutes
The Ministry of Education's 2024 guidelines for coaching centres and the CCPA guidelines against misleading coaching advertisements (2024) restrict claims about results, rankings and selections. We only publish results data the institute can document, with student consent.
General guidance, not legal advice. Rules change, so confirm current requirements before launch. See our RCS compliance guide for India.
Tips for Better Results
- Use the customer's name and a reference number so the message is easy to trust and to search for later.
- Send it as close as possible to the event it relates to, such as right after booking or the day before an appointment.
Need this RCS template set up?
We register, submit and connect templates for you, and send test messages before launch.
Questions About This Template
When should a coaching institute send the test result published message?
Send to students and parents when a test result is published. If customers reply, make sure someone on your team monitors and answers.
What happens if the customer's phone does not support RCS?
The message falls back to SMS. In India the fallback must use a DLT-registered template, which is why this page includes the SMS version.
Can I add images to this message?
Yes. A rich card can include an image or short video. Keep important details in the text as well, since not everyone views the image.
Can DND Teams set this up for my coaching institute?
Yes. We adapt the template to your business, register or submit it, and connect it to your software or our panel. Share your use case on WhatsApp or through the form.
Related Templates
More RCS templates for Coaching Institutes
This message on other channels
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