RCS template · Utility
Batch Timing Change RCS Template for Coaching Institutes
A ready-to-adapt RCS message for coaching institutes, with placeholders, sample values and compliance notes.
When to Send This Message
Send when a batch time or classroom changes. For coaching institutes, this is one of the everyday messages that keeps students and parents informed without a phone call. It can be sent manually from a panel at first and automated later through an API.
Students and parents compare coaching institutes on faculty, results claims, batch timings and fees, often after attending a demo class.
The RCS Template
Batch Timing Change
Dear {student}, from {date} your {batch} batch at [Business Name] will run from {time}. All other details remain the same.SMS fallback (India, DLT format)
Dear {#var#}, from {#var#} your {#var#} batch at [Business Name] will run from {#var#}. All other details remain the same.Replace [Business Name] with your registered brand name. Links shown use example.com as a placeholder; use your own domain.
Placeholders and Sample Values
| Placeholder | Meaning | Sample value |
|---|---|---|
| {student} | Student | Rohan |
| {date} | Date | 21 Oct |
| {batch} | Batch | Morning A |
| {time} | Time | 7:30 AM to 10:30 AM |
Filling in each placeholder
- Student (sample: Rohan): Use the first name or the salutation the customer gave you; fall back to a neutral greeting if the field is empty.
- Date (sample: 21 Oct): Write dates in an unambiguous form such as 14 Oct or 14 Oct 2026; avoid formats like 10/11 that customers read differently.
- Batch (sample: Morning A): Keep the value short and specific; test the longest realistic value to check the message still reads well.
- Time (sample: 7:30 AM to 10:30 AM): Give times with AM/PM or a clear range, and the time zone if the customer may be in another country.
This template has 4 placeholders and a body of 122 characters before values are filled in. RCS card descriptions can be longer than SMS, but the first line should still carry the key information, as previews are truncated.
Category and Approval
Service updates like this suit RCS well because a card can carry buttons such as confirm, reschedule or get directions. The message must still relate to the customer's existing transaction.
Compliance Checklist
- Images are clear, sized as the provider recommends, and do not hide important information that is missing from the text.
- Promotional rich cards go only to customers who have agreed to receive them.
- Your brand (name, logo and description) is verified with the RCS provider before launch.
Rules to keep in mind for Coaching Institutes
The Ministry of Education's 2024 guidelines for coaching centres and the CCPA guidelines against misleading coaching advertisements (2024) restrict claims about results, rankings and selections. We only publish results data the institute can document, with student consent.
General guidance, not legal advice. Rules change, so confirm current requirements before launch. See our RCS compliance guide for India.
Tips for Better Results
- Send it as close as possible to the event it relates to, such as right after booking or the day before an appointment.
- Keep one purpose per message; if you need to send a reminder and a document, the reminder should still make sense on its own.
Need this RCS template set up?
We register, submit and connect templates for you, and send test messages before launch.
Questions About This Template
When should a coaching institute send the batch timing change message?
Send when a batch time or classroom changes. If customers reply, make sure someone on your team monitors and answers.
What happens if the customer's phone does not support RCS?
The message falls back to SMS. In India the fallback must use a DLT-registered template, which is why this page includes the SMS version.
Do RCS messages need brand verification?
Yes. RCS business messages are sent from a verified brand profile with your name and logo, which needs to be approved before launch.
Can DND Teams set this up for my coaching institute?
Yes. We adapt the template to your business, register or submit it, and connect it to your software or our panel. Share your use case on WhatsApp or through the form.
Related Templates
More RCS templates for Coaching Institutes
This message on other channels
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