RCS template · Utility

Consultation Confirmation RCS Template for Ayurveda & Wellness Centres

A ready-to-adapt RCS message for Ayurveda and wellness centres, with placeholders, sample values and compliance notes.

When to Send This Message

Send after an initial consultation is booked. For Ayurveda and wellness centres, this is one of the everyday messages that keeps clients informed without a phone call. Most businesses send it automatically from their software, so the timing is consistent.

Programmes run over days or weeks, so scheduling and reminder messages are central.

The RCS Template

Rich card · Verified sender: [Business Name]

Consultation Confirmation

Dear {client}, your consultation with {practitioner} at [Business Name] is confirmed for {date} at {time}. Please bring any recent medical reports.

Get directionsRescheduleCall us

SMS fallback (India, DLT format)

Dear {#var#}, your consultation with {#var#} at [Business Name] is confirmed for {#var#} at {#var#}. Please bring any recent medical reports.

Replace [Business Name] with your registered brand name. Links shown use example.com as a placeholder; use your own domain.

Placeholders and Sample Values

Placeholder	Meaning	Sample value
{client}	Client	Sunita
{practitioner}	Practitioner	Vaidya Joshi
{date}	Date	17 Oct
{time}	Time	11:00 AM

Filling in each placeholder

Client (sample: Sunita): Use the first name or the salutation the customer gave you; fall back to a neutral greeting if the field is empty.
Practitioner (sample: Vaidya Joshi): Keep the value short and specific; test the longest realistic value to check the message still reads well.
Date (sample: 17 Oct): Write dates in an unambiguous form such as 14 Oct or 14 Oct 2026; avoid formats like 10/11 that customers read differently.
Time (sample: 11:00 AM): Give times with AM/PM or a clear range, and the time zone if the customer may be in another country.

This template has 4 placeholders and a body of 147 characters before values are filled in. RCS card descriptions can be longer than SMS, but the first line should still carry the key information, as previews are truncated.

Category and Approval

Service updates like this suit RCS well because a card can carry buttons such as confirm, reschedule or get directions. The message must still relate to the customer's existing transaction.

Compliance Checklist

Your brand (name, logo and description) is verified with the RCS provider before launch.
Suggested replies and actions are short (25 characters or fewer per chip) and each one leads somewhere useful.
An SMS fallback is configured, and in India the fallback text uses a DLT-registered template.

Rules to keep in mind for Ayurveda & Wellness Centres

AYUSH advertising is restricted: the Drugs and Magic Remedies Act and the Drugs and Cosmetics Rules (including Rule 170 for AYUSH medicines) prohibit misleading claims, and the courts have taken a firm view on ads that promise cures. We write content about therapies and experience, not guaranteed outcomes.

General guidance, not legal advice. Rules change, so confirm current requirements before launch. See our RCS compliance guide for India.

Tips for Better Results

Send it as close as possible to the event it relates to, such as right after booking or the day before an appointment.
Keep one purpose per message; if you need to send a reminder and a document, the reminder should still make sense on its own.

Need this RCS template set up?

We register, submit and connect templates for you, and send test messages before launch.

WhatsApp Us Call +91 88890 28885 Enquiry Form

Quotes in USD for international clients.

Questions About This Template

When should a wellness centre send the consultation confirmation message?

Send after an initial consultation is booked. Sending it at a consistent time builds trust and reduces follow-up calls.

What happens if the customer's phone does not support RCS?

The message falls back to SMS. In India the fallback must use a DLT-registered template, which is why this page includes the SMS version.

Do RCS messages need brand verification?

Yes. RCS business messages are sent from a verified brand profile with your name and logo, which needs to be approved before launch.

Can DND Teams set this up for my wellness centre?

Yes. We adapt the template to your business, register or submit it, and connect it to your software or our panel. Share your use case on WhatsApp or through the form.