SMS template · Utility
Invoice Generated SMS Template for IT & Software Companies
A ready-to-adapt SMS message for IT services firms, SaaS and software companies, with placeholders, sample values and compliance notes.
When to Send This Message
Send when a subscription invoice is created. For IT services firms, SaaS and software companies, this is one of the everyday messages that keeps users and clients informed without a phone call. It works best when it is triggered automatically from your booking, billing or CRM software.
Software buyers research online, read documentation and compare vendors before booking a demo.
The SMS Template
India (DLT format)
Hi {#var#}, invoice {#var#} for Rs. {#var#} for your [Business Name] subscription is generated. Due date: {#var#}. View: {#var#}International (plain text)
Hi {name}, invoice {invoice} for Rs. {amount} for your [Business Name] subscription is generated. Due date: {date}. View: {link}Example with sample values
Hi Rahul, invoice SaaS-2291 for Rs. 11,800 for your [Business Name] subscription is generated. Due date: 5 Nov. View: https://example.com/i/IT3
With these sample values the message is 145 characters in the standard GSM-7 character set, which is 1 SMS part (square brackets count as two characters each). Long links or local-language (Unicode) text increase the count, as Unicode SMS allow 70 characters per single part.
Replace [Business Name] with your registered brand name. Links shown use example.com as a placeholder; use your own domain.
Placeholders and Sample Values
| Placeholder | Meaning | Sample value |
|---|---|---|
| {#var#} | Name | Rahul |
| {#var#} | Invoice | SaaS-2291 |
| {#var#} | Amount | 11,800 |
| {#var#} | Date | 5 Nov |
| {#var#} | Link | https://example.com/i/IT3 |
Filling in each placeholder
- Name (sample: Rahul): Use the first name or the salutation the customer gave you; fall back to a neutral greeting if the field is empty.
- Invoice (sample: SaaS-2291): Use the same reference format that appears on your invoices, receipts or software, so customers and staff can match it quickly.
- Amount (sample: 11,800): Write amounts as Rs. 1,499 rather than with the rupee symbol, which forces Unicode encoding in SMS and shortens each part to 70 characters.
- Date (sample: 5 Nov): Write dates in an unambiguous form such as 14 Oct or 14 Oct 2026; avoid formats like 10/11 that customers read differently.
- Link (sample: https://example.com/i/IT3): Use your own short, recognisable domain; for SMS in India the domain must be whitelisted on DLT, and each variable is usually limited to 30 characters.
This template has 5 placeholders and a body of 128 characters before values are filled in. Shorter messages cost less and are more likely to be read in full; aim to keep the filled-in message within one or two SMS parts.
Category and Approval
In India this type of message is usually registered as Service Implicit: it relates to an existing transaction or relationship and can be delivered to numbers on the DND registry. It must not contain promotional content.
Compliance Checklist
- Any link uses a domain whitelisted for your header, as TRAI requires for URLs in commercial SMS.
- The brand name in the message matches your registered business or header.
- Promotional versions are sent only within the permitted hours and only to recipients who have not opted out.
Rules to keep in mind for IT & Software Companies
Security messages (OTPs, login alerts) must never contain marketing content. B2B outreach must respect privacy laws in each market, such as GDPR for EU contacts and CAN-SPAM or TCPA in the US, as well as the DPDP Act, 2023 in India.
General guidance, not legal advice. Rules change, so confirm current requirements before launch. See our SMS compliance guide for India.
Tips for Better Results
- Use the customer's name and a reference number so the message is easy to trust and to search for later.
- Send it as close as possible to the event it relates to, such as right after booking or the day before an appointment.
Need this SMS template set up?
We register, submit and connect templates for you, and send test messages before launch.
Questions About This Template
When should a software company send the invoice generated message?
Send when a subscription invoice is created. Automate it from your software where possible so it is never forgotten.
Can I send this SMS in India without DLT registration?
No. Commercial SMS in India must use a header and a content template registered on a DLT platform. Messages that do not match a registered template are blocked by the operator.
Which DLT category should I choose for this invoice generated message?
Usually Service Implicit. The final category depends on your entity type, the consent you hold and your operator's guidelines, and we confirm it during registration.
Can DND Teams set this up for my software company?
Yes. We adapt the template to your business, register or submit it, and connect it to your software or our panel. Share your use case on WhatsApp or through the form.
Related Templates
More SMS templates for IT & Software Companies
This message on other channels
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