RCS template · Utility
Holiday or Closure Notice RCS Template for Schools
A ready-to-adapt RCS message for schools, with placeholders, sample values and compliance notes.
When to Send This Message
Send when the school announces a holiday or unplanned closure. For schools, this is one of the everyday messages that keeps parents informed without a phone call. It can be sent manually from a panel at first and automated later through an API.
Once a child is enrolled, the school's communication with parents about fees, attendance, events and exams shapes satisfaction and renewals.
The RCS Template
Holiday or Closure Notice
Dear Parent, [Business Name] will remain closed on {date} on account of {reason}. Classes will resume on {resume_date}.SMS fallback (India, DLT format)
Dear Parent, [Business Name] will remain closed on {#var#} on account of {#var#}. Classes will resume on {#var#}.Replace [Business Name] with your registered brand name. Links shown use example.com as a placeholder; use your own domain.
Placeholders and Sample Values
| Placeholder | Meaning | Sample value |
|---|---|---|
| {date} | Date | 24 Oct |
| {reason} | Reason | Dussehra |
| {resume_date} | Resume date | 27 Oct |
Filling in each placeholder
- Date (sample: 24 Oct): Write dates in an unambiguous form such as 14 Oct or 14 Oct 2026; avoid formats like 10/11 that customers read differently.
- Reason (sample: Dussehra): Keep the value short and specific; test the longest realistic value to check the message still reads well.
- Resume date (sample: 27 Oct): Write dates in an unambiguous form such as 14 Oct or 14 Oct 2026; avoid formats like 10/11 that customers read differently.
This template has 3 placeholders and a body of 119 characters before values are filled in. RCS card descriptions can be longer than SMS, but the first line should still carry the key information, as previews are truncated.
Category and Approval
Service updates like this suit RCS well because a card can carry buttons such as confirm, reschedule or get directions. The message must still relate to the customer's existing transaction.
Compliance Checklist
- Images are clear, sized as the provider recommends, and do not hide important information that is missing from the text.
- Promotional rich cards go only to customers who have agreed to receive them.
- Your brand (name, logo and description) is verified with the RCS provider before launch.
Rules to keep in mind for Schools
Communication about children must be handled carefully: the DPDP Act, 2023 requires verifiable parental consent for processing children's personal data and restricts tracking and targeted advertising directed at children. Admission ads should state facts such as board affiliation and avoid unverifiable rankings.
General guidance, not legal advice. Rules change, so confirm current requirements before launch. See our RCS compliance guide for India.
Tips for Better Results
- Send it as close as possible to the event it relates to, such as right after booking or the day before an appointment.
- Keep one purpose per message; if you need to send a reminder and a document, the reminder should still make sense on its own.
Need this RCS template set up?
We register, submit and connect templates for you, and send test messages before launch.
Questions About This Template
When should a school send the holiday or closure notice message?
Send when the school announces a holiday or unplanned closure. If customers reply, make sure someone on your team monitors and answers.
What happens if the customer's phone does not support RCS?
The message falls back to SMS. In India the fallback must use a DLT-registered template, which is why this page includes the SMS version.
Do RCS messages need brand verification?
Yes. RCS business messages are sent from a verified brand profile with your name and logo, which needs to be approved before launch.
Can DND Teams set this up for my school?
Yes. We adapt the template to your business, register or submit it, and connect it to your software or our panel. Share your use case on WhatsApp or through the form.
Related Templates
More RCS templates for Schools
This message on other channels
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