RCS template · Utility
Job Completed RCS Template for Home Services & Repairs
A ready-to-adapt RCS message for home service businesses such as pest control, cleaning, plumbing, electrical and appliance repair, with placeholders, sample values and compliance notes.
When to Send This Message
Send after the job with invoice and warranty. For home service businesses such as pest control, cleaning, plumbing, electrical and appliance repair, this is one of the everyday messages that keeps customers informed without a phone call. Most businesses send it automatically from their software, so the timing is consistent.
Customers search for home services when something breaks or a service is due, and they usually call the first trustworthy option that answers.
The RCS Template
Job Completed
Dear {customer}, your {service} is complete. Amount Rs. {amount}. Service warranty valid till {date}. Invoice: {link}SMS fallback (India, DLT format)
Dear {#var#}, your {#var#} is complete. Amount Rs. {#var#}. Service warranty valid till {#var#}. Invoice: {#var#}Replace [Business Name] with your registered brand name. Links shown use example.com as a placeholder; use your own domain.
Placeholders and Sample Values
| Placeholder | Meaning | Sample value |
|---|---|---|
| {customer} | Customer | Mrs. Nair |
| {service} | Service | pest control treatment |
| {amount} | Amount | 1,800 |
| {date} | Date | 18 Jan |
| {link} | Link | https://example.com/i/HS1 |
Filling in each placeholder
- Customer (sample: Mrs. Nair): Use the first name or the salutation the customer gave you; fall back to a neutral greeting if the field is empty.
- Service (sample: pest control treatment): Keep the value short and specific; test the longest realistic value to check the message still reads well.
- Amount (sample: 1,800): Write amounts as Rs. 1,499 rather than with the rupee symbol, which forces Unicode encoding in SMS and shortens each part to 70 characters.
- Date (sample: 18 Jan): Write dates in an unambiguous form such as 14 Oct or 14 Oct 2026; avoid formats like 10/11 that customers read differently.
- Link (sample: https://example.com/i/HS1): Use your own short, recognisable domain; for SMS in India the domain must be whitelisted on DLT, and each variable is usually limited to 30 characters.
This template has 5 placeholders and a body of 117 characters before values are filled in. RCS card descriptions can be longer than SMS, but the first line should still carry the key information, as previews are truncated.
Category and Approval
Service updates like this suit RCS well because a card can carry buttons such as confirm, reschedule or get directions. The message must still relate to the customer's existing transaction.
Compliance Checklist
- An SMS fallback is configured, and in India the fallback text uses a DLT-registered template.
- Images are clear, sized as the provider recommends, and do not hide important information that is missing from the text.
- Promotional rich cards go only to customers who have agreed to receive them.
Rules to keep in mind for Home Services & Repairs
Pest control operators need licences under the Insecticides Act and should use approved chemicals; technicians' identity details shared with customers build trust and safety. Service prices quoted in messages should state inclusions and taxes.
General guidance, not legal advice. Rules change, so confirm current requirements before launch. See our RCS compliance guide for India.
Tips for Better Results
- Use the customer's name and a reference number so the message is easy to trust and to search for later.
- Send it as close as possible to the event it relates to, such as right after booking or the day before an appointment.
Where this message fits for Home Services & Repairs
Homeowners need plumbers, electricians, cleaners or pest control either urgently, after a breakdown, or as planned maintenance. They search locally, check reviews and response times, and usually book the first reliable business that answers. Arrival updates and fair pricing decide whether they call again.
Local search and maps listings drive most calls; WhatsApp handles quotes with photos of the problem; SMS confirms bookings and technician arrival times; voice calls handle emergencies; email sends invoices and service reminders.
Campaign ideas that pair with this template
- Seasonal maintenance reminders, such as air-conditioner servicing before summer
- Technician arrival alerts with name and photo
- Review requests after each completed job
Need this RCS template set up?
We register, submit and connect templates for you, and send test messages before launch.
Questions About This Template
When should a home services business send the job completed message?
Send after the job with invoice and warranty. Sending it at a consistent time builds trust and reduces follow-up calls.
What happens if the customer's phone does not support RCS?
The message falls back to SMS. In India the fallback must use a DLT-registered template, which is why this page includes the SMS version.
Can I add images to this message?
Yes. A rich card can include an image or short video. Keep important details in the text as well, since not everyone views the image.
Can DND Teams set this up for my home services business?
Yes. We adapt the template to your business, register or submit it, and connect it to your software or our panel. Share your use case on WhatsApp or through the form.
Related Templates
More RCS templates for Home Services & Repairs
Get Help With RCS Templates
Tell us what you need and we will get back to you, usually within one working day.
- Free requirement discussion
- Clear written quotation, in USD on request
- No long lock-in for most services
Prefer to talk? Call +91 88890 28885 or message us on WhatsApp.