RCS template · Utility
Counselling Slot Allotted RCS Template for Colleges & Universities
A ready-to-adapt RCS message for colleges and universities, with placeholders, sample values and compliance notes.
When to Send This Message
Send when a counselling or interview slot is allotted. For colleges and universities, this is one of the everyday messages that keeps students informed without a phone call. It works best when it is triggered automatically from your booking, billing or CRM software.
The admission funnel stretches over months, from enquiry to application, counselling, document verification and fee payment.
The RCS Template
Counselling Slot Allotted
Dear {student}, your counselling session for {programme} at [Business Name] is on {date} at {time}. Mode: {mode}. Please keep your original documents ready.SMS fallback (India, DLT format)
Dear {#var#}, your counselling session for {#var#} at [Business Name] is on {#var#} at {#var#}. Mode: {#var#}. Please keep your original documents ready.Replace [Business Name] with your registered brand name. Links shown use example.com as a placeholder; use your own domain.
Placeholders and Sample Values
| Placeholder | Meaning | Sample value |
|---|---|---|
| {student} | Student | Kavya |
| {programme} | Programme | BBA |
| {date} | Date | 22 Oct |
| {time} | Time | 11:00 AM |
| {mode} | Mode | online |
Filling in each placeholder
- Student (sample: Kavya): Use the first name or the salutation the customer gave you; fall back to a neutral greeting if the field is empty.
- Programme (sample: BBA): Keep the value short and specific; test the longest realistic value to check the message still reads well.
- Date (sample: 22 Oct): Write dates in an unambiguous form such as 14 Oct or 14 Oct 2026; avoid formats like 10/11 that customers read differently.
- Time (sample: 11:00 AM): Give times with AM/PM or a clear range, and the time zone if the customer may be in another country.
- Mode (sample: online): Keep the value short and specific; test the longest realistic value to check the message still reads well.
This template has 5 placeholders and a body of 156 characters before values are filled in. RCS card descriptions can be longer than SMS, but the first line should still carry the key information, as previews are truncated.
Category and Approval
Service updates like this suit RCS well because a card can carry buttons such as confirm, reschedule or get directions. The message must still relate to the customer's existing transaction.
Compliance Checklist
- An SMS fallback is configured, and in India the fallback text uses a DLT-registered template.
- Images are clear, sized as the provider recommends, and do not hide important information that is missing from the text.
- Promotional rich cards go only to customers who have agreed to receive them.
Rules to keep in mind for Colleges & Universities
Higher-education ads should state approvals (such as UGC, AICTE or the relevant council) accurately and avoid misleading placement or ranking claims, which the CCPA and ASCI have acted against. Student data from applications must be protected under the DPDP Act, 2023.
General guidance, not legal advice. Rules change, so confirm current requirements before launch. See our RCS compliance guide for India.
Tips for Better Results
- Use the customer's name and a reference number so the message is easy to trust and to search for later.
- Send it as close as possible to the event it relates to, such as right after booking or the day before an appointment.
Need this RCS template set up?
We register, submit and connect templates for you, and send test messages before launch.
Questions About This Template
When should a college send the counselling slot allotted message?
Send when a counselling or interview slot is allotted. Automate it from your software where possible so it is never forgotten.
What happens if the customer's phone does not support RCS?
The message falls back to SMS. In India the fallback must use a DLT-registered template, which is why this page includes the SMS version.
Can I add images to this message?
Yes. A rich card can include an image or short video. Keep important details in the text as well, since not everyone views the image.
Can DND Teams set this up for my college?
Yes. We adapt the template to your business, register or submit it, and connect it to your software or our panel. Share your use case on WhatsApp or through the form.
Related Templates
More RCS templates for Colleges & Universities
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