SMS template · Utility
Notice Received SMS Template for CA & Accounting Firms
A ready-to-adapt SMS message for chartered accountant and accounting firms, with placeholders, sample values and compliance notes.
When to Send This Message
Send when a client's notice is received and needs action. For chartered accountant and accounting firms, this is one of the everyday messages that keeps clients informed without a phone call. It can be sent manually from a panel at first and automated later through an API.
Businesses and individuals look for accountants for GST, income tax, audit and company compliance.
The SMS Template
India (DLT format)
Dear {#var#}, we have noted the {#var#} you received. Please share any related documents by {#var#} so [Business Name] can prepare the response.International (plain text)
Dear {client}, we have noted the {notice} you received. Please share any related documents by {date} so [Business Name] can prepare the response.Example with sample values
Dear Mr. Bansal, we have noted the GST notice for FY 2024-25 you received. Please share any related documents by 25 Oct so [Business Name] can prepare the response.
With these sample values the message is 166 characters in the standard GSM-7 character set, which is 2 SMS parts (square brackets count as two characters each). Long links or local-language (Unicode) text increase the count, as Unicode SMS allow 70 characters per single part.
Replace [Business Name] with your registered brand name. Links shown use example.com as a placeholder; use your own domain.
Placeholders and Sample Values
| Placeholder | Meaning | Sample value |
|---|---|---|
| {#var#} | Client | Mr. Bansal |
| {#var#} | Notice | GST notice for FY 2024-25 |
| {#var#} | Date | 25 Oct |
Filling in each placeholder
- Client (sample: Mr. Bansal): Use the first name or the salutation the customer gave you; fall back to a neutral greeting if the field is empty.
- Notice (sample: GST notice for FY 2024-25): Keep the value short and specific; test the longest realistic value to check the message still reads well.
- Date (sample: 25 Oct): Write dates in an unambiguous form such as 14 Oct or 14 Oct 2026; avoid formats like 10/11 that customers read differently.
This template has 3 placeholders and a body of 145 characters before values are filled in. Shorter messages cost less and are more likely to be read in full; aim to keep the filled-in message within one or two SMS parts.
Category and Approval
In India this type of message is usually registered as Service Implicit: it relates to an existing transaction or relationship and can be delivered to numbers on the DND registry. It must not contain promotional content.
Compliance Checklist
- The brand name in the message matches your registered business or header.
- Promotional versions are sent only within the permitted hours and only to recipients who have not opted out.
- The header (sender ID) and the template are registered on a DLT platform, and the template text matches exactly, apart from the variables.
Rules to keep in mind for CA & Accounting Firms
ICAI's Code of Ethics restricts advertising and solicitation by chartered accountants, though firms may have websites that follow ICAI guidelines. Client financial data is confidential and must be shared over secure channels.
General guidance, not legal advice. Rules change, so confirm current requirements before launch. See our SMS compliance guide for India.
Tips for Better Results
- Send it as close as possible to the event it relates to, such as right after booking or the day before an appointment.
- Keep one purpose per message; if you need to send a reminder and a document, the reminder should still make sense on its own.
Need this SMS template set up?
We register, submit and connect templates for you, and send test messages before launch.
Questions About This Template
When should a CA firm send the notice received message?
Send when a client's notice is received and needs action. If customers reply, make sure someone on your team monitors and answers.
Can I send this SMS in India without DLT registration?
No. Commercial SMS in India must use a header and a content template registered on a DLT platform. Messages that do not match a registered template are blocked by the operator.
What does {#var#} mean?
It marks the variable part of a DLT template, such as a name, date or amount. Everything outside the variables must be sent exactly as registered.
Can DND Teams set this up for my CA firm?
Yes. We adapt the template to your business, register or submit it, and connect it to your software or our panel. Share your use case on WhatsApp or through the form.
Related Templates
More SMS templates for CA & Accounting Firms
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