RCS template · Utility

Order Ready RCS Template for Agri-Input Dealers & Agribusiness

A ready-to-adapt RCS message for seed, fertiliser and agri-input dealers and agribusinesses, with placeholders, sample values and compliance notes.

When to Send This Message

Send when a booked order is ready. For seed, fertiliser and agri-input dealers and agribusinesses, this is one of the everyday messages that keeps farmers informed without a phone call. It can be sent manually from a panel at first and automated later through an API.

Farmers rely on trusted local dealers for seeds, fertilisers, crop protection and advice, often in their own language and by voice rather than text.

The RCS Template

Rich card · Verified sender: [Business Name]

Order Ready

Namaste {farmer} ji, your order {order_id} is ready for collection at [Business Name], {village}. Amount: Rs. {amount}.

Call us

SMS fallback (India, DLT format)

Namaste {#var#} ji, your order {#var#} is ready for collection at [Business Name], {#var#}. Amount: Rs. {#var#}.

Replace [Business Name] with your registered brand name. Links shown use example.com as a placeholder; use your own domain.

Placeholders and Sample Values

Placeholder	Meaning	Sample value
{farmer}	Farmer	Ramprasad
{order_id}	Order id	AG-3321
{village}	Village	Sehore
{amount}	Amount	6,400

Filling in each placeholder

Farmer (sample: Ramprasad): Use the first name or the salutation the customer gave you; fall back to a neutral greeting if the field is empty.
Order id (sample: AG-3321): Use the same reference format that appears on your invoices, receipts or software, so customers and staff can match it quickly.
Village (sample: Sehore): Keep the value short and specific; test the longest realistic value to check the message still reads well.
Amount (sample: 6,400): Write amounts as Rs. 1,499 rather than with the rupee symbol, which forces Unicode encoding in SMS and shortens each part to 70 characters.

This template has 4 placeholders and a body of 119 characters before values are filled in. RCS card descriptions can be longer than SMS, but the first line should still carry the key information, as previews are truncated.

Category and Approval

Service updates like this suit RCS well because a card can carry buttons such as confirm, reschedule or get directions. The message must still relate to the customer's existing transaction.

Compliance Checklist

An SMS fallback is configured, and in India the fallback text uses a DLT-registered template.
Images are clear, sized as the provider recommends, and do not hide important information that is missing from the text.
Promotional rich cards go only to customers who have agreed to receive them.

Rules to keep in mind for Agri-Input Dealers & Agribusiness

Pesticide labels and advice must match the approvals under the Insecticides Act, 1968, and seed and fertiliser claims must follow the Seeds Act and the Fertiliser (Control) Order. Messages should never recommend unapproved products or doses.

General guidance, not legal advice. Rules change, so confirm current requirements before launch. See our RCS compliance guide for India.

Tips for Better Results

Use the customer's name and a reference number so the message is easy to trust and to search for later.
Send it as close as possible to the event it relates to, such as right after booking or the day before an appointment.

Need this RCS template set up?

We register, submit and connect templates for you, and send test messages before launch.

WhatsApp Us Call +91 88890 28885 Enquiry Form

Quotes in USD for international clients.

Questions About This Template

When should a agri-input business send the order ready message?

Send when a booked order is ready. If customers reply, make sure someone on your team monitors and answers.

What happens if the customer's phone does not support RCS?

The message falls back to SMS. In India the fallback must use a DLT-registered template, which is why this page includes the SMS version.

Can I add images to this message?

Yes. A rich card can include an image or short video. Keep important details in the text as well, since not everyone views the image.

Can DND Teams set this up for my agri-input business?

Yes. We adapt the template to your business, register or submit it, and connect it to your software or our panel. Share your use case on WhatsApp or through the form.