Compliance guides

Messaging Compliance in Greece

SMS, WhatsApp, voice and RCS rules for businesses messaging customers in Greece.

Overview

Law 3471/2006 requires prior consent for marketing SMS and email, and the Hellenic Data Protection Authority enforces it together with the GDPR.

The Hellenic Data Protection Authority enforces the GDPR, including cookie consent.

Greek is the search language; tourism businesses usually also need English and other visitor languages.

In Europe, WhatsApp marketing is treated like other electronic marketing: you need a lawful basis, usually consent, and you must be transparent about how contact data is used under GDPR or UK GDPR.

European countries regulate marketing calls through national laws and do-not-call or objection registers, and automated (recorded) marketing calls generally require prior consent.

Advertising Rules

Advertising follows consumer law and the Hellenic Code of Advertising and Communication Practice, administered by the Communication Control Council.

Digital Habits and Channels in Greece

Greece has high mobile use, and Viber is unusually popular alongside Messenger and WhatsApp. SMS is used for appointment reminders, deliveries and bank codes.

Card payments grew rapidly after the 2015 capital controls, and IRIS instant payments are now used for transfers. Tourism dominates the summer economy, so many businesses market in English and other visitor languages from April to October. Easter, the August holidays and Christmas shape domestic demand.

Greece's economy depends heavily on tourism, which brings over 30 million visitors a year to the islands, Athens and Thessaloniki, and on shipping: Greek owners control one of the largest merchant fleets in the world. Agriculture (olive oil, feta, fruit) and a growing technology scene add to this. The standard VAT rate is 24%. Law 3471/2006 requires consent for electronic marketing, supervised by the Hellenic Data Protection Authority. Many Greeks celebrate name days as well as birthdays, which gives retailers extra occasions for greetings and offers.

Practical Details

Country code +30; time zone Europe/Athens; currency euro (EUR). Usual working week: Monday to Friday.

Cities we cover in Greece

General information, not legal advice, as of October 2026.

Compliance in Greece: FAQs

Which messaging channels need registration in Greece?

It depends on the channel. Sender IDs for SMS often need registration with operators or the regulator, WhatsApp requires a verified business account and approved templates, and RCS needs brand verification. Each channel guide explains the details.

Does data protection law apply to messaging in Greece?

The Hellenic Data Protection Authority enforces the GDPR, including cookie consent.

Is this legal advice?

No. These guides are general information. For significant campaigns, take advice from a local lawyer.

Plan Compliant Campaigns in Greece

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